And still no willingness to actually state your issue for a solution ? 
One day I’ll understand people, maybe.
But again since you did not read anything, no a bad rating is not an experience of support… No one can help from a Play Store comment, no way to contact you back, no details and limited to 350 chars 
Can’t you report slander reviews like that? I don’t think I’ve seen sexuality discussed even once in the months I’ve been using the app and forum pretty much every other day.
There’s a button to report yes and then it’s handled by bots or dumb people and the result was :
(It does break 80% of the rules …)
Despite this being slander / defamation and obvious fake lies for the rest. Google is a joke, they remove good ratings randomly because they think they are fake or the user rated too soon after using the app, and yet allows this …
I can escalate and there’s a 50% chance it’s removed, but this is the joy of Play Store as the title of this thread
But even without the Google issue, I really can’t understand why people would assault random guy like that with this kind of stuff just because they don’t like paid apps?
So I join the beta explaining that there’s cache on displayed data and should contact support if there’s issues.
Instead I’ll leave the beta and leave a bad rating on the prod release that does not have the issue.
I’m so tired.
Thanks @Hyperion despite all the previous exchanges and the forum posts, you still think that killing the app with a bad rating will solve your issue by magic
People are so nice and respectful
Well I guess taking time to explain each time that it only covers English and 1 sort and so not 90% of the case is being snarky.
Always nice to see that kind of user.
