Only downloaded media are shown when on VPN

Support
1

App version

Production

Issue description

Hello, I have a Subsonic provider with navidrome server, I just added a Netbird connection to access my server. The interface only shows the offline/downloaded media when I’m on cellular network.

If I connect to the wifi, pick an online album, play a song (it works) then disable wifi, I can listen to all the song of the album, but I can’t find the album in the library.

Any idea how to fix it ?
Thanks !

Device type

Phone

Media provider

Navidrome

Steps to reproduce

1 - connect to netbird
2 - look at your library

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

mstraa

2

I messed arround with the app to try to fix it, and at some point only offline songs appeared.
So I deleted the navidrome source and while on cellular / netbird, re-added it, then sync.
3k songs were syncs but nothing was showing in the library. Then I went on lan and then all my songs were showing in the library.

I am going to vacation tomorrow for 2 weeks, but I can mess arround and create some logs if needed today.

Thanks !

Edit : I can access Jellyfin and immich just fine when on cellular + netbird ^^

Edit 2 : some clarifications

3

Don’t enable filters to only show offline cached content ? Like the global filters or the options likes automatic offline mode ?

4

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I don’t think it is enabled

5

You only see offline cached media so of course it’s enabled :wink:

6

It was ! I works now !

Thank you very much !

The filter icons was hidden (by me), so I didn’t remember I toggled this on at the beginning …

Your app is awesome ! Thanks for your work and your quick support !

Have a nice day :slight_smile: