lux032
January 15, 2026, 1:52pm
1
Issue description:
The latest version of the app has a bug where it cannot save edits made using Plex media sources. Please fix it. Log has been uploaded.
Logs:
Upload description: lux032
Additional information:
Reproduction steps:
Media provider:
Plex
Screenshots:
Tolriq
January 15, 2026, 2:05pm
2
Your logs are empty without any errors.
Can you give the necessary details ?
lux032
January 15, 2026, 4:26pm
3
I clicked update, but nothing happened. I can provide you with a video. I’ve uninstalled and reinstalled it several times, but the problem persists.
Tolriq
January 15, 2026, 4:35pm
5
The sync is probably still running, check the sync manager …
lux032
January 15, 2026, 4:39pm
6
The data synchronization had already been completed and has nothing to do with synchronization.”
lux032
January 15, 2026, 4:41pm
7
Sync works fine. The new album I downloaded loads after about two minutes once I open the app, but I can’t save the changes to these switches
lux032
January 15, 2026, 4:43pm
8
Meanwhile, the December build on my tablet works fine.
Tolriq
January 15, 2026, 4:43pm
9
And if you go at the top it says errors ?
Your logs are empty again I can only see what you show …
lux032
January 15, 2026, 4:45pm
10
I’m wondering if there’s a problem with this button — it seems like clicking it doesn’t trigger the save request, or something like that.
Tolriq
January 15, 2026, 4:46pm
11
There is no problem with the button …
Can you please check the top of the page if it shows an error and provide the … proper logs ?
lux032
January 15, 2026, 4:47pm
12
The Plex connection is established with no errors reported; however, clicking the button appears to have no effect.
lux032
January 15, 2026, 4:48pm
13
If there were any error messages, it would be easier to understand. However, the button just doesn’t respond at all when clicked, as shown in the video I shared.
lux032
January 15, 2026, 4:51pm
14
I found the path to reproduce this issue: I completely uninstalled the app to clear the cache, then downloaded the latest version from the Play Store. After adding my Plex library and letting the album scan finish, I tried to edit the settings and turn on some options, but the changes couldn’t be saved. That’s roughly the flow. You might want to try this to see if you can reproduce the issue.
Tolriq
January 15, 2026, 4:56pm
15
You start to be quite exhausting …
Again show the top of the screen when after pressing the button and again provide proper logs.
And yes I already tested and yes it works properly obviously …
lux032
January 15, 2026, 5:01pm
17
Just like this — nothing happens at all.
Tolriq
January 15, 2026, 5:13pm
18
And still no logs …
At least I can see the top and see that you are not logged via Plex.tv … What kind of account do you use ?
lux032
January 15, 2026, 5:15pm
19
Are you saying I’m not authenticated with Plex? My sync manager has already completed syncing, so the authentication should be fine.
lux032
January 15, 2026, 5:16pm
20
I believe I’ve already provided sufficient evidence. If that still isn’t enough to demonstrate that the issue exists, then there’s nothing more I can do. I’ve done my best.