Two issues on the Android TV version

Support
1

Issue description:

  1. App resolution seems to be too large, and text is cut off on the sides. Is there a way to adjust for overscan?

  2. Unable to import playlists from Plex. We can click the import button and it displays the playlist but the navigation doesn’t work to move to individual playlists or the select all button.

Logs:

Upload description: Not applicable

Additional information:

 

 

Reproduction steps:

 

 

Media provider:

Plex

Screenshots:

     

2

And since when? Where all the messages not clear enough ?

Provide the logs and screenshots.

4

Ok, log file shared via the app, tagged to my user name.

20250426_091423
20250426_0914234000×3000 2.72 MB

Image attached showing content cutting off on the sides.

5

20250426_091708
20250426_0917084000×3000 1.8 MB

This is the import playlist screen that d pad navigation’s not working on. I can see the playlists but can’t select anything. Back button works to exit the screen but no way that I can see to actually import the playlists.

6

The overscan is insane on your TV can you not configure it to reduce it ?

7

No idea how I would do that. Not an issue on other apps.

8

There’s no API to detect overscan how does other apps looks like ?

9

Not sure what you mean. I’m experiencing this issue on both a shield and a Chromecast device on two different TVs.

If you give me some specific steps to follow I’m happy to check it out.

10

I need photos of other apps to test on my tvs how they react and handle such a large overscan.

11

Okay I figured out the overscan, i had to tweak a setting on my tv. Sorry for bringing this one up.

I am still having the issue with importing playlists from Plex though. It seems that there’s no focus on that pop up window that allows remote control navigation.

12

Yes, I fix them as they are reported, this will be done for next release :wink: