Trying to connect outside the network through Emby

[Anubis]

Issue description:

Created a second connection to access the Emby server via WAN, but I’m getting no joy. Not sure what I am missing to get a connection happening.

Logs:

Upload description: Anubis

Additional information:

 

 

Reproduction steps:

 

 

Media provider:

Emby

Screenshots:

     

[Tolriq]

You should try to give even less details

As in the many other issues, the primary connection needs to be active when saving provider settings. If that’s the issue …

[Anubis]

Sorry. I thought the logs would show what it was I am trying to do and where it is I’m going wrong. The primary connection for the LAN access is working fine, but the secondary for WAN is not at all connecting.

[Tolriq]

Then read my previous answer ?

@Tolriq

As in the many other issues, the primary connection needs to be active when saving provider settings.

[Anubis]

The primary is active.

[Anubis]

I just wanted to know if the logs are showing something that I have missed? I don’t know what I do not know. I’m not suure what more information I can provide?

[Tolriq]

2026-01-10 10:38:31.466 Error emby.edit.client.info IOException
java.net.SocketTimeoutException: failed to connect to /192.168.4.142 (port 8096) from
/10.129.31.250 (port 36412) after 5000ms

The primary connection is not active, the message is pretty clear it can’t connect.

[Anubis]

But the primary connection being the LAN with wifi is working. Don’t know if the screenshot will convey this fact, but the music is playing. I don’t really understand how this affects whether the WAN connects through the secondary connection.

[Tolriq]

All I can see is the logs and the information you give (Well not much for that part )

The logs shows that the ip 192.168.4.142 is not answering when you try to save exactly as the message in your previous screen shot.

There’s no playback in the logs, so I can’t know if it plays from the primary or the secondary connection.

[Anubis]

I uploaded a new report. Played the music while the debugger was going, and turned wifi off and back on again and saved while off and on wifi. What more information can I provide, I don’t know what exactly is relevant to say here.

[Tolriq]

You are supposed to tell me what the fuck you are trying to do and describe your network so that I can answer …

In those logs you are again not connected to the primary connection but via the external one …

2026-01-10 12:09:10.355 Verbose EmbyLogger  <-- [919] HTTP FAILED: java.net.SocketTimeoutException: failed to connect to /192.168.4.142 (port 8096) from /10.129.31.250 (port 35514) after 5000ms
2026-01-10 12:09:10.466 Verbose Emby  Switching to secondary connection
2026-01-10 12:09:10.525 Verbose EmbyLogger  <-- [238] 200 OK http://xxx.xxxx.53.79:8096/System/Info (50ms, unknown-length body)

In the logs you also loose wifi connection a couple of time.

So everything works as expected, you need to have the primary connection working when saving and there’s proper switching when needed.

I’m sorry but I can’t do low level network support.

[Anubis]

I told you what the fuck i’m trying to do, I said I’m trying to create a connection via the WAN thats what the secondary connection is for, but I am not getting any connection when not in wifi. The primary is for the LAN and is working otherwise I wouldn’t be playing the music while connected to the wifi. I am trying to get it to play while connected to outside networks. I explained in my previous message that I turned the wifi on and off to show in the logs that the WAN connection is not connecting. The screenshot below shows the Emby info I used to create the connections I am trying to utilise.

[Tolriq]

You are giving the information one at a time

And you never read what I write, telling me that I’m wrong …

So again :

• In the logs you are often not connected to wifi and can’t reach the LAN IP
• In the logs you are already properly connected to that WAN IP

So in the logs everything works as expected, so what is your actual issue ?

[Anubis]

This also shows that I was connected to the primary connection when connected via wifi and played a song.

[Anubis]

I cannot get connection to the WAN.

[Tolriq]

Yes you can and you are in those logs … Seriously read what I write so much time lost for no reason, that’s exhausting …

Can’t connect to LAN IP

2026-01-10 12:09:10.355 Verbose EmbyLogger  <-- [919] HTTP FAILED: java.net.SocketTimeoutException: failed to connect to /192.168.4.142 (port 8096) from /10.129.31.250 (port 35514) after 5000ms

Switch to your WAN IP

2026-01-10 12:09:10.356 Verbose MediaProviderManager  Trying to locate Provider(id=4, name='Emby', api='Emby') - false
2026-01-10 12:09:10.465 Verbose EmbyLogger  <-- [726] 200 OK http://92.251.53.79:8096/System/Info (108ms, unknown-length body)
2026-01-10 12:09:10.466 Verbose Emby  Switching to secondary connection
2026-01-10 12:09:10.466 Verbose MediaProviderManager  Provider located

During that time you lost and regained Wifi access.

2026-01-10 12:07:10.612 Verbose MediaProviderManager  Wifi connection status changed: true
2026-01-10 12:07:55.120 Verbose MediaProviderManager  Wifi connection status changed: false
2026-01-10 12:09:16.491 Verbose MediaProviderManager  Wifi connection status changed: true

So I’ll now stop answering since you do not read.

[Anubis]

You are the one who is exhausting bro.

I have shown you in multiple screen shots that I have connected via lan and that the music has played via lan. I have sent a new log. to show this.

There must be a disconnect here between what I am seeing, and what you see. Because I have read your replies, but they do not make sense to what i see on this end.

[Tolriq]

I’m not your bro.

Unlike humans, logs don’t lie. In the logs you are properly connected to WAN at that moment, what happens at other times is completely irrelevant.

[Anubis]

I’m not lying. What a thing to say to a client!

The connect i am on is the LAN network. that is the address given in the screen shot and is highlighted in the attached. How can I be lying when I am showing you exactly what I am seeing on my end. You’re a real piece of work

[Tolriq]

You are exhausting …

THE LOGS SHOWS THAT YOU WERE CONNECTED VIA WAN AT THE TIME PRESENT IN THE LOGS …

THE FACT THAT 20 MINUTES LATER YOU ARE CONNECTED VIA LAN IS 100% IRRELEVANT …

So it’s cool that you are now connected via LAN and that it works, but that does not show that WAN does not work right ? You do understand that you are just trying to show you are right with completely unrelated things ?

My guess is that you have no idea what you are trying to do or understanding network
Your external IP is probably not accessible via Wifi and you do things at the wrong timing.

You can’t save your provider when not on wifi and no access to primary.
Symfonium will properly switch when needed as shown in the logs.

So you actually do not have any issue here, but well I guess I’m the horrible person trying to help someone during the week end despite said person not reading and keeping telling me unrelated things.