Trial Only 1 day

I installed the app and fired it up. When the screen popped-up about the trial, I did not continue and backed-out of the app. I thought this meant I did not activate the trial.

Now, when I went back into the app a week later, the app has been updated and now my trial expires in less than one day.

Is there a way for me to actually get a week trial instead of a 6 hour trial?

Thank you very much!

If only there was a template to fill … I really wonder why 99% of users just don’t read and delete a bunch a text …

Anyway the trial starts when you press the button not before. And yes I can increase it but it requires the trialID that I would have if you filled the template with the logs :wink:

Oh, I read that and summarily deleted it! :slight_smile: It was my mistake thinking the log wasn’t necessary: I can say I did not make it to the bottom of the template where it said they were mandatory. My apologies.

Attached is the log. (3.0 KB)

If you need anything else, please let me know.

Thank you again for your help!

This is also at the start of the template :wink:

Anyway this is strange your trialID is not present in the logs you need to uninstall the APP/ reinstall the provide the trialID visible from the purchase page.

Thanks again for the effort and the responses: Even after just one day, I’m heavily leaning towards making the purchase and the additional days won’t make a difference.

Thank you again!