February 21, 2023, 9:50pm
I installed the app and fired it up. When the screen popped-up about the trial, I did not continue and backed-out of the app. I thought this meant I did not activate the trial.
Now, when I went back into the app a week later, the app has been updated and now my trial expires in less than one day.
Is there a way for me to actually get a week trial instead of a 6 hour trial?
Thank you very much!
February 22, 2023, 7:42am
If only there was a template to fill … I really wonder why 99% of users just don’t read and delete a bunch a text …
Anyway the trial starts when you press the button not before. And yes I can increase it but it requires the trialID that I would have if you filled the template with the logs
February 22, 2023, 2:04pm
Oh, I read that and summarily deleted it!
It was my mistake thinking the log wasn’t necessary: I can say I did not make it to the bottom of the template where it said they were mandatory. My apologies.
Attached is the log.
debug-20230222_085125.zip (3.0 KB)
If you need anything else, please let me know.
Thank you again for your help!
February 22, 2023, 2:16pm
This is also at the start of the template
Anyway this is strange your trialID is not present in the logs you need to uninstall the APP/ reinstall the provide the trialID visible from the purchase page.
February 22, 2023, 6:10pm
Thanks again for the effort and the responses: Even after just one day, I’m heavily leaning towards making the purchase and the additional days won’t make a difference.
Thank you again!