Too many errors, stopping playback on Kef LS50-2 UPnP

Support
1

App version

Production

Issue description

I can select Play on UPnP to the Kef speakers, but when I try to play something, nothing is played and I see the error, “Too many errors, stopping playback”. I also see “Error playing media, make sure your player support it” error on first attempt.

Device type

Phone

Media provider

Plex

Steps to reproduce

  1. Open Symfonium
  2. Select cast button and choose the Kef UPnP speakers
  3. Select Play on a piece of music
  4. See “Too many errors” error.

Additional information

Kef speakers were working quite well on UPnP, but not at all as Chromecast players until a recent update reversed the situation. Music does play to the Kef speakers on UPnP if I set Symfonium to Proxy via Symfonium. Turning off gapless support does not fix the issue.

I searched existing issues first

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I understand that logs are mandatory

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Log upload name / description

michael.glasson

2

Means that there’s a problem for the device to directly talk to your server, or https issues. There’s nothing I can do here the option is here to workaround that and as you see works.