Symfonium privacy policy

Your privacy is very important.
Please read the following about the data that that may be collected in order to enhance the applications.

Android applications and personal data

No personally identifiable information is stored on your device or sent back regarding your use of the application.

Application usage information and crash reports are tracked with a private fully anonymized Matomo server, to determine which features are most popular, how they are being used, and how the applications can be improved. Some applications can use Firebase Crashlytics for crash reports in fully anonymous mode (See Privacy and Security in Firebase for their privacy compliance). Some applications can use Firebase Analytics to allow to better understand how the crashes states are reached. (See Global Terms of Service - Google Analytics for their privacy policy).

You can always opt-out from those services in the settings at anytime. But those statistics and reports are very useful in order to provide top quality applications.
If you’d still like to delete the anonymous data collected, you can contact support with one of the contact buttons in the application settings. (Remark: You need to contact support before opting-out else the random identifier will be lost and the data will be automatically removed after a couple of months)
An anonymous ID representing your device is generated and collected when you start the trial process to know when it ends and prevent piracy. This ID does not allows to identify you or to match your device to any individual.

Website cookies

We collect anonymous statistics about your visit, like which of our pages you viewed (using Google Analytics).
Some 3rd parties like Facebook and Twitter may know you visited our website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
We never share your data with 3rd parties except to help us deliver our own services.


We may send you email regarding our service (such as invoices) or which you have specifically requested (such as contact to our support).
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Online Payment

We use a variety of payment providers to bill for our products. These companies will have access to your personal and payment information. When paying by credit card, we do not ever have any access to your credit card details.
The third parties we use are Google (for purchases on the Play Store), and PayPal (to process credit cards and accept payment via PayPal).
We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.

Policy Change

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy.