Symfonium not displaying all images for artists / album artists

Support
1

Issue description:

My music is hosted on my server using Navidrome. Each artist has a folder with an artist.(png|jpeg|webp) image. For most of the artists however, the image does not show up on symfonium, even after restarting the app and syncing with the provider.

Logs:

Upload description: WorldTeacher

Additional information:

 
Some artists have the same image because the group has no official image, in this case I have not yet seen the image being used on both instances. Attached are some screenshots from symfonium and Navidrome. If needed, I can provide access to Navidrome
 

Reproduction steps:

 
set up Navidrome as media provider
connect to server
sync
see not all artists showing images
 

Media provider:

Subsonic

Screenshots:

 

Screenshot 1
Screenshot 11008×2244 553 KB
 Screenshot 2   

2

Navidrome returns error 400 on many images.

2024-09-26 10:18:37.007 Error ImageCacheManager Error downloading image [400] - https://XXXX:443/share/img/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpZCI6ImFyLTQyMTM1OWE4OTllNmFlYjk3MmMxMWEyNmZiNTJhZDE1XzAiLCJpc3MiOiJORCJ9.zdQMI-eOEVRJN6HjiVfKlZd4DAL80SitQ3YPF8LrtS4?size=600&u=REDACTED&t=REDACTED&s=REDACTED&v=1.13.0&c=Symfonium&f=json

Check navidrome logs and see with @deluan what can cause this.

3

I did a quick test and navidrome logs show the request with the values for t= and s= as [REDACTED]
is this the intended behavior?

4

it seems there is an issue with the account I used to log in to navidrome.

I created a new account with no admin rights and created a new subsonic instance in symfonium. Now it displays all artist images. Whenever I try to use the other instance with the admin account, some images fail

5

Try to remove and add again the provider in Symfonium with the other account.
If it still fails then it’s on Navidrome side.

6

removed the admin account and switched over to the non-admin account. Now I am missing 10 artists, but those images were corrupt, so it might fix itself