Occasionally when I try to play any song they just straight up refuse to play and say the format is not supported by this device, mind you this only happens with symfonium.
Upload description: Ayra19th
Local device
There’s no logs uploaded again …
Done please check now
So once again you lied in the form making me loose time, and all that for a duplicate of your other issue ? …
Not really coz I for one believe they’re different they both happen at random maybe they’re related but idk so please let me know. Yesterday my player refused to play any song insisting that formats aren’t supported and I have to redownload the app everytime only for it to be fixed for a short time. It’s just frustrating to invest in an offline music player and feel like I’m having issues all the time but maybe it’s my device
You know crossfade bug on your device, you have crossfade enable and have the bug.
So I’m pretty sure you already know it’s a duplicate … Disable crossfade.
Even with crossfade disabled still shows up hell I even disabled fade out curve and the issues just happens randomly like there’s no day I open up symfonium tap on a song and it just plays normally.
Then provide proper logs without crossfade ? …
Your device refuses to create audioTracks without telling why.
Ok let me do that then
Done. The ones I just uploaded rn I played like 6 songs and all of them refused it’s like the player picks 1 out of 100 songs to play and yet when I go back to the previous songs a couple of times it plays normally sometimes, that’s if I’m lucky
This is exactly the same error, provide logs with prefer internal decode off and a full https://developer.android.com/studio/debug/bug-report after it happens.
And be sure to reboot the phone after disabling crossfade to be sure the OS clears it’s bug with audiotracks.
Yeah they should be up rn
There’s no Symfonium logs and the bugreport does not seem to be taken just after reproducing the issue with symfonium debug mode either.
Sorry been off but I used it for a few hours today check the ones I just uploaded
There’s still no Symfonium logs uploaded, and no debug mode enabled in the bug report.
At this point I’ve lost quite a lot of time for absolutely no reasons.
I need you to enable logs, reboot the phone, reproduce the issue, capture the bug report just after the issue and upload both the report and the logs after that.
There’s nothing complicated.
Ok I uploaded the files together this time, should be fine
There is no playback issue in those logs …
Well I’ll just leave it at a phone issue rn will get back to you when I get a new one
