Playlist import error

Support
1

App version

Production

Issue description

Good day,

I downloaded symfonium few days ago and I have been checking it out as I wanna buy the dull version, but the problem is that if I import a playlist I created with another music app, it just show only one music in number of times the actual songs in the playlist ought to appear. It is from the Symfonium app because I downloaded a random music app and imported same playlist and the actual songs appeared

Device type

Phone

Media provider

Local device

Steps to reproduce

Open App
Head to Playlist
Import playlist

Screenshots

1004019977.jpg
1004019977.jpg1080×4053 1 MB

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

PLAYLIST IMPORT ERROR

2

How have you added the provider ? You are not importing from the proper place.

3

I imported the same playlist in another music app and it’s all displaying…

4

You are not answering the questions so well … You are importing the playlists as if you were using Android Media Store mode and you are probably not so there’s no match.

Either use Android Media Store mode or properly import the playlist from file mode as per the docs.