Player not working on Android TV

Support
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1

App version

Production

Issue description

Symphonium app on my tv (Mi A Pro) fails to play audio with “Check player is compatible” (rough translation) error message.
I’ve uploaded logs (tagged with my forum username).
I’m using Navidrome as source, and configuration was easy. App works perfect on my phone; casting to the TV also works, but the native app fails to play.
I see something about audio sink error in the log - TV is connected via HDMI e-ARC to homecinema, tried disabling that but no change.
What can I do to fix this, or to further troubleshoot the problem?

Thank you!

Device type

Android TV

Media provider

Navidrome

Steps to reproduce

Select any music to play, start play, experience error in a couple of seconds (and no audio is plays)

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

Username: Byte

2

Can you check if your TV expose a way to do a full bug report ? Or do you have a way to connect to it via ADB ? The app can’t create the audiotrack but logs are not enough to know why.

3

Hi!

Yes, I can connect to the TV with adb.

4

Then https://developer.android.com/studio/debug/bug-report#bugreportadb just after a couple of failures with debug mode enabled in the app.

5

Turned on debug mode in app, tried to play several songs and pulled the report with ADB.

Uploaded file: bugreport-flipped-RTM5.220609.003-2026-05-07-18-08-11.zip

6

Thanks the buffer size retry from media3 is still a little too large for that device.

I’ve reported upstream and will add a workaround if they don’t fix before next release.

7

Ah got it. My tv got a fairly recent firmware update that helped a lot with responsiveness, but I guess we just found out one of the places they went cutting.

I’ve found a bug report upload in the TV that I hope goes to the manufacturer, so maybe they can either address it on their end or help push google on media3 buffer size.

Thanks!

8

Hi! I’m following the upstream bug, and still very interested in seeing a solution to this.

I have very limited knowledge of android but if there’s anything you need me to test, just let me know and I should be able to do it as long as there’s some instructions.

Thank you for the support.

9

You can comment there saying you can give any details they need.

10

Hello!

Any chance of the upstream patch being included in a build in the near future? :slight_smile:

I’ll be happy to pick it up from the beta repo for testing.

Thanks!

11

Greetings,

Any updates?

Thank you