Playback from Navidrome to Sonos not working

Support
1

App version

Production

Issue description

Hello,

I have been using Symfonium for playing my music stored on Navidrome onto my Sonos speakers. It used to work perfectly. My Navidrome is hosted on a Synology NAS.

For some reasons, this does not work anymore.

What still works:

  • playing from Navidrome to my local device (Android phone) running Symfonium
  • playing from Navidrome to my Sonos devices after enabling the option “using Symfonium as a proxy” (in French: “proxy par Symfonium”)

I read the log and honestly, I have not been able to decipher it. No error is obvioulsy reported.

I also uploaded my log under my username; hope it is enough.

Device type

Phone

Media provider

Navidrome

Steps to reproduce

  1. select any Sonos device as renderer in the app
  2. try to playback any song coming from Navidrome
    => playback fails to start.

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

Username : yveu / issue : playback from navidrome to Sonos not working

2

As all the duplicates when that works, it means your Sonos have a problem communicating with your server. There’s nothing more I can do except offer that workaround that as you see works.

3

Thanks a lot Tolriq for your comment.

What confuses me is that it used to work without the need to use Symfonium as a proxy (this has the main drawback of draining my phone’s battery). I did not change any parameter on my Sonos devices. Maybe some parameter changed on my nas. Do you have any clue how I could investigate this issue myself?

Thanks in advance for your support.