Pixel 11 phone will still not play music connected to Schitt Magni amp, even with 15.1.0 update

App version

Production

Issue description

Hello,

Per previous support response, I have installed newest version, 15.1.0 , and am still unable to have my phone connect to the Schitt Magni amp. Music freezes at 0 seconds. Please see debug log.

Device type

Phone

Media provider

Local device

Steps to reproduce

  1. Installed 15.1.0 app version
  2. Connected phone to Schitt Magni amp
  3. Select and play several tracks from album

Screenshots

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

15.1.0 Magni

Thank you for updating to 15.1.0. I found your new logs. They show the Magni opening successfully, nonzero audio data completing USB transfers, and playback advancing to about 7.6 seconds. That does not tell me whether you could hear anything.

Could you clarify whether the elapsed-time display stays at 0:00, or whether it advances but there is no sound?

To capture the remaining problem, please enable debug mode before connecting the Magni, connect it and play one track for at least 15 seconds without pausing or changing tracks. Then disable debug mode and upload the logs promptly using this guide. Please reply with your app version, upload description, reproduction time, and what the display and headphones did during that attempt. Thank you for your help.

Hello,

Thanks for your assistance.

The issue seems to now be resolved.

Thanks,

Vin.