Phoning-home to play offline cached media?

Support
1

Issue description:

I get an endless spinning circle while the app tries to connect to the server when trying to play music that is cached locally.

Logs:

Upload description: Phoning-home to play offline cached media?

Additional information:

Uploaded full several-days long log at request. Issue occured at approx. 2025-08-29 16:16:04.

Reproduction steps:

Media provider:

Subsonic

Screenshots:

2

Some other side effects of your API calls, but hard to debug again.

You can first disable playback cache in settings if all your media are offline cached.

You resume and seek calls are very close how do you time them ?

3

The Tasker event runs when BT is connected, it waits 8 seconds and runs MEDIA_START, then waits 600ms to seek back to the beginning of the track. If BT disconnects during the initial 8s wait (which happens in my car: on startup it connects for a moment and then disconnects before finally connecting permanently), the task is canceled. Tasker also intercepts Media Button Events, to prevent the car from signaling the device to begin playback (which would cause Symfonium to resume wherever it last left off, and not with the specific playlist I want to resume).

4

Try to increase the seek delay and no playback cache then provide new logs with that config.

I can’t reproduce.