Pcloud and android TV Additional

Support
1

Issue description:

Hello. I’m using the latest version of Symphonium on my Android TV, a Sony Bravia, and it’s impossible to load the pcloud page. It gives me a 404 error, and it’s impossible to select the Android settings for the app to open the link as indicated in the Symphonium tutorial.

Logs:

Upload description: Pcloud and android TV

Additional information:

 
I have not log because it’s on my tv
 

Reproduction steps:

 
Hello. I’m using the latest version of Symphonium on my Android TV, a Sony Bravia, and it’s impossible to load the pcloud page. It gives me a 404 error, and it’s impossible to select the Android settings for the app to open the link as indicated in the Symphonium tutorial.

Best regard
 

Media provider:

pCloud

Screenshots:

 

Screenshot 1
Screenshot 14000×1848 1.81 MB
    

2

It is always possible to provide logs even on Android TV :wink:

What browser do you use ? Browser here is known to work.

3

Browser et internet browser.

4

20250605_190725
20250605_1907254000×1848 2.19 MB

5

Try https://play.google.com/store/apps/details?id=com.tcl.browser&hl=fr

But are you sure you installed the Android TV version of Symfonium ?

6

Idem.

I think, no ?

20250605_192211
20250605_1922114000×1848 2.15 MB

7

And you never installed another version ?

I unfortunately have no control over what your tv does with the link registration.

Not sure if there’s some ADB commands.

8

I got the pCloud login link. Is there anything I can do with it? Put it in a system file in the app or something?

https://callback.symfonium.app/callback#access_token=******,&token_type=bearer&userid=********&locationid=1&hostname=api.pcloud.com

9

or maybe it is possible to create a Symfonium backup from my phone and then restore it to Symfonium TV?

10

If the device have support for SAF then yes you can, else you need adb and root to put the backup at the proper place.

Android TV is a pain.

11

It worked with the restoration!

12

So your TV does not respect deeplinks but support SAF … The opposite of most TVs.

13

Thanks for everything. Last question, does Symfonium support Dolby Atmos on Android TV?

14

Test and see, depends on so many factors.

15

With tidal on my tv it’s working. But not with Synfonium. My denon shows only two chanels with Synfonium.

17

Try different audio settings, no internal decoder, offload, hires, …

18

Great!!! It worked when I disabled the “prefer internal decoder” option in Symfonium. Thanks again and have a great evening.