Navidrome Remote Play No Longer Working

Support
1

Issue description:

Not sure if I messed something up by accident or what’s going on, but the past couple days I haven’t been able to access my Navidrome server remotely thru Symfonium. My home IP address hasnt changed, the port forwarding info is still on my router, and Navidrome is accessible locally through a web browser. I can access it on Symfonium locally (settings have my WAN address), but when I switch it to remote, just a loading play button and no music plays. Its worked fine for months up until yesterday. Did something change? What am I missing?

Logs:

Upload description: GDinna

Additional information:

 

 

Reproduction steps:

 

 

Media provider:

Subsonic

Screenshots:

     

2

Fix your router ?

2025-10-28 22:07:48.744 Verbose SubsonicLogger  --> [300] GET http://174.3.xxx:4533/rest/ping.view?u=REDACTED&t=REDACTED&s=REDACTED&v=1.13.0&c=Symfonium&f=json
2025-10-28 22:07:48.745 Verbose SubsonicLogger  --> [300] END GET
2025-10-28 22:07:48.876 Verbose SubsonicLogger  <-- [300] HTTP FAILED: java.net.SocketException: Connection reset
2025-10-28 22:07:48.878 Verbose SubsonicLogger  --> [306] GET http://174.3.xxxx:4533/rest/ping.view?u=REDACTED&t=REDACTED&s=REDACTED&v=1.13.0&c=Symfonium&f=json
1 Like
3

Figured it out. My surfshark VPN was on. Haven’t been on my desktop in a bit and I guess I forgot I left my surfshark on for whatever reason.