Navidrome - provider offline

Support
1

Issue description:

Hello,

First of all, thanks to the team for Symfonium, I use it very often and I love it.
Since today, my navidrome music provider is not reachable by Symfonium, it appears offline. I am using 11.3.0, I was using navidrome 0.53.1 and I updated to 0.53.3 with no success.

From the logs, it seems to not be reachable, although I can access navidrome webui from my laptop on the same network.

Any suggestions ?
Thanks in advance

Logs:

Upload description: newmonade

Additional information:

 
navidrome is reachable through webui
 

Reproduction steps:

 
I tried deleting the provider, emptying the cache and setting a new provider again.
 

Media provider:

Subsonic

Screenshots:

 Screenshot 1    

2

Can’t tell more than the logs, the phone can’t connect to the server.

The fact that another unrelated device can have no impact on your tests here .

Open that same url from your phone Chrome and see that it probably does not work, when it will then Symfonium will work too.

3

Same device can access through the browser(s), Symfonium still can not

4

Check your proxy, your firewall, your VPN.

The error is from the device,

java.net.SocketTimeoutException: failed to connect to /192.168.1.4 (port 4533) from /192.168.1.62 (port 47434) after 5000ms

Your device tells Symfonium that it can’t connect to the ip and port in less than 5 seconds. There’s nothing I can do from Symfonium side to workaround that.