I’m new to Symfonium and Opensubsonic so it’s still a bit of a learning curve, but I’m having a couple of issues, the first of which is missing album artist images.
At the moment I’m testing with 9 album artists, but only 4 are displaying. getArtists seems correct and Tempo displays them, so I’m out of ideas.
On the log generation page it states “You can still change the mail destination if you want to check the logs content first.”, but I wasn’t prompted.
I’m really sorry about that. I cleared all the caches and when I re-enabled LMS everything started populating so I thought it had automatically performed a sync.
Hopefully you should now have logs containing a sync.
I’ve performed many syncs and it’s always the same images that are missing.
Creating a new media provider and disabling ‘Fetch additional metadata’ worked, but now it’s working regardless of that setting! I cleared the app cache from the app and from Android but I can’t recreate the missing images.
So it looks like it’s nothing to do with ‘Fetch additional metadata’.
When I started testing LMS it didn’t recognise some of my artist artwork because of my file layout. Symfonium correctly displayed the artwork that LMS did recognise, but when I later fixed the missing artwork in LMS I was unable to get Symfonium to pull it, no matter what I did in Symfonium (I obviously didn’t try to remove the media provider).
Performing the in-app cleanup (Advanced: Clear*) or clearing the cache from Android, accompanied with a sync had no effect. Is there a way to reset a provider, or to force a full resync?
Happy to provide the logs of any calls if you still need them.
Without going into too much details, the way LMS answers lead Symfonium store a non null value that was then reused during sync as assuming it was a better artist thumb.
Ok, so the only way to remove all the metadata that may have been pulled from a provider is to remove the provider itself? It would be nice if such an option existed on the provider configuration page.