Metadata tag ratings not being read properly

[Heffy]

App version

Production

Issue description

I tag all of my music 1-10 in a ratings field on MP3Tag, and have the “Tag ratings as user ratings” checked on my media provider. However, when my music is synced with Synfonium, the stars only show up for songs marked as “4” or “2”. Any “10” tags show as half a star. All other numbers don’t show (I only use even numbers, no half stars). Any advice on how to get this to work properly, please?
I’m using a FiiO M21 but that’s not listed in the device options.

Device type

Phone

Media provider

Local device

Steps to reproduce

I guess using a 1-10 rating system for your metadata and syncing your music?

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

I don’t even know what logs are, I am not a techy person at all, sorry

[Celorien]

@Heffy

I don’t even know what logs are, I am not a techy person at all, sorry

How to gather logs and open an issue

How to gather logs and open an issue Symfonium supports many providers, players, playback modes, devices, and Android configurations. Because every setup is different, most issues cannot be diagnosed from a description alone. To investigate and fix an issue, support needs logs generated while the problem happens. Logs are mandatory for support issues. What to include in your issue When opening an issue, please include: what happened; what you expected to happen; the exact steps needed to re…

Literally the first thing under the FAQ section.

The dev has to look through a ton of posts every day so not following the format makes their job very difficult. Please don’t ignore obvious “This step is mandatory” warnings as it wastes time for the people trying to help you.

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@Heffy

using a 1-10 rating system

The ratings tag should be a 0-100 scale. Every 10 points is equal to one half-star, as you saw. I don’t think this app makes use of any odd values (e.g. 12 and 14 would both just be one half-star).

[Heffy]

Every 10 points is equal to one half-star, as you saw.

I don’t understand this as putting “2” in my metadata gave me 1 star in Symfonium, and “4” resulted in 2 stars. I’ve changed everything to 1-100, which has mostly worked, but 100 in metadata comes out as half a star on the app. So I’m not sure how to translate 5 stars to metadata.

[Celorien]

@Heffy

but 100 in metadata comes out as half a star on the app

Sounds like you may need to clear tag cache:

Settings > Manage Media Providers > (edit your provider) > Clear tag cache > (Confirm changes) > (rescan your library)

The app is probably still holding on to the “10” rating from before you changed them to “100”, which is why those are showing as one half-star. Clearing the tag cache should fix that.

@Heffy

putting “2” in my metadata gave me 1 star in Symfonium, and “4” resulted in 2 stars

Maybe the app tries to support 0-9 ratings a bit, I don’t know. But “10” will always be one half-star due to the 0-100 being the main scale, so using anything else is pointless. AFAIK other common players also use 0-100. It is not something this app came up with.