Metadata not syncing

Support
1

Issue description:

I am able to see my music in the Files list and play from there, however it’s like none of the data is being synced so I cannot search or see any tracks, albums, etc it just from the files list. I used the app to upload my logs.

Logs:

Upload description: hack13

Additional information:

 

 

Reproduction steps:

 
Add Jellyfin server and hit sync
 

Media provider:

Jellyfin

Screenshots:

     

2

Your server fails to answer with an error, check Jellyfin logs and see why it fails.
There’s a few known error with docker variables or corrupted database.

2024-10-13 08:15:39.309 Verbose JellyfinLogger  --> [333] GET https://xxxxx/Artists?Recursive=true&ParentId=7e64e319657a9516ec78490da03edccb&ArtistType=Artist,Composer&Fields=Genres,SortName,ProviderIds,DateCreated,Overview,Tags&startIndex=0&limit=1000&UserId=f0c69bfd638d4fd3ac52b812db335dd3
2024-10-13 08:15:39.345 Verbose JellyfinLogger  <-- [333] 500 https://xxxxx/Artists?Recursive=true&ParentId=7e64e319657a9516ec78490da03edccb&ArtistType=Artist,Composer&Fields=Genres,SortName,ProviderIds,DateCreated,Overview,Tags&startIndex=0&limit=1000&UserId=f0c69bfd638d4fd3ac52b812db335dd3 (44ms, unknown-length body)
2024-10-13 08:15:39.345 Verbose JellyfinLogger  <-- [333] Error processing request.
2024-10-13 08:15:39.345 Verbose JellyfinLogger  <-- [333] END HTTP (45ms, 25-byte body)
2024-10-13 08:15:39.346 Error JellyfinLogger  Request Error: 500 [Error processing request.]