Intermittent disconnection with pCloud

Support
1

Issue description:

Symfonium disconnects intermittenly from a pCloud provider although the cloud is alive. It will eventually connect and then disconnect.

In addition, it consumed mobile data while syncing, although I checked the “Wifi only” setting in the media provider section. It happened when my phone lost connection to WiFi.
I know the pCloud support is experimental but please sort this out.

Logs:

Upload description: Intermittent disconnection with pCloud

Additional information:

 
The log uploaded has a description pCloud-issue-20241229
 

Reproduction steps:

 

  • Add pCloud to media providers
  • Add a folder in pCloud to inclusion list. This folder should have a lot of folder and music files.
  • Sync the media provider using the filter feature
     

Media provider:

Any provider

Screenshots:

     

2

Cloud providers connection status is based on network status. So if you enable Wifi only and have some wifi disconnect then the provider is offline.

3

The WiFi connection was fine, but it was detected as offline. Restarting the app would reconnect and enable sync. I uploaded the debug.log.

4

And it shows the wifi was not ok.

Please provide a normal size log only showing this.

5

I have uploaded a log that was enabled since the issue happened until after I restarted the app.