obnsy
February 8, 2025, 10:58am
1
Issue description:
Hi! Thanks for an excellent app. Unfortunately I’m stuck on the license restore screen after updating the app. Pressing restore does not restore the license, instead a section saying “In-App billing is not ready. Please try again in a few seconds” pops up.
Logs:
Upload description: obnsy
Additional information:
What I’ve tried:
Force stopping app
Restarting phone
With VPN connected
With VPN disconnected
On data only
Connected to wifi
Check that https://genimee.com/test returns OK
Phone: Fairphone 3 with Android 14. License via ko-fi.
Reproduction steps:
open app
press restore
Media provider:
Any provider
Screenshots:
Tolriq
February 8, 2025, 11:11am
2
The error is normal if you do not have Play Store.
You probably have a new trialID and need to provide it on Kofi with the previous one to migrate the license.
obnsy
February 8, 2025, 11:28am
3
Ok. How can I view the new trial ID?
Pressing back arrow does nothing
Pressing purchase only makes a second billing not ready appear (same as restore)
Tolriq
February 8, 2025, 11:30am
4
It’s visible at the bottom of that same page
obnsy
February 8, 2025, 11:32am
5
Can’t see it… Maybe my phone is acting up
Tolriq
February 8, 2025, 11:33am
6
Hum yes that’s not normal, uninstall the app then try again ?
Else provide new logs during restore + your previous trialID in the upload form.
obnsy
February 8, 2025, 11:43am
7
Reinstall solved it. Trial ID is the same as before so that’s good. Thanks for your help!