Importing playlist from Subsonic

Support
1

Issue description:

Hey there, I have just set up Symfonium on my phone and so far all works perfectly fine except the playlist. Whenever I import anything from Subsonic, it comes in blank and clicking sync does nothing to retrieve the files. I have tried the read-only, offline, and online which does nothing. When clicking sync, I tried both options, while the first one cleared the playlist completely as I guessed the reason due to an empty playlist shown on Symfonium and the other did nothing. I have looked through all the postings here but can’t find a solution yet.

Logs:

Upload description: debug-20250224_073953.zip

Additional information:

 
Note the Notepad file is an example of how all of them are saved. That is a downloaded file from Subsonic.
 

Reproduction steps:

 
Library\Playlist\Import\Import from Subsonic[Selected a playlist with “offline first” and without “skip duplicates” as I have no playlist]
 

Media provider:

Subsonic

Screenshots:

 

Screenshot 1
Screenshot 11440×3120 284 KB
 
Screenshot 2
Screenshot 21440×2955 487 KB
 
Screenshot 3
Screenshot 31440×3120 400 KB
 
Screenshot 4
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2

You are using the original Subsonic server, this is outdated as the wizard told you and the documentation you need to enable the compatibility mode for the sync to work.

But you should look into more up to date solutions like Navidrome or GitHub - epoupon/lms: Lightweight Music Server. Access your self-hosted music using a web interface.

2025-02-24 07:39:17.067 Verbose SubsonicLogger  <-- [169] {
   "subsonic-response" : {
      "status" : "ok",
      "version" : "1.16.1",
      "searchResult3" : {
      }
   }
}
3

My bad, I didn’t see that, but thank you! I will try Navidrome. I didn’t realize that Subsonic was an old server. Thanks!

4

Just wanted to mention as well, that compatibility mode works (turning it on for playlist import and turning it off to play afterwards works perfect for me). Thanks again!!!

5

You should never disable the option. Your server probably have the download endpoint disabled, check the option to not use it on the provider settings.

6

Yes, that worked this time with the compatibility mode.

7

The only issue I’m having now is that I have one particular playlist I’m uploading that keeps missing a few songs. (I have prepared it in both cases, on my phone to save it as a playlist and imported it from Subsonic, but in both cases, I am still missing files when saving the playlist).

8

The system works, check your server logs and what is missing and fix that :slight_smile:

Or use a better server.