Favorite artists disappear after synchronization

App version

Production

Issue description

I run a Jellyfin server on Linux with approximately 18k tracks, and after synchronization, all my favorite artists disappear from the app. However, they remain on the Jellyfin server.

Device type

Phone

Media provider

Jellyfin

Steps to reproduce

  1. Set favorite artists
  2. Start the synchronization
  3. favorite artists are gone in the app

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

eteif.log

Probably not actually :wink: It’s a known Jellyfin bug

Okay, sorry, I really did search and couldn’t find anything. Can I help with troubleshooting?

I took another look. In the Android apps Amcfy Music, Finamp, and Jellify, the artist favorites are displayed. So there must be a way. It might be worth capturing the traffic with Wireshark.
Best regards, Eteif

Thank you for the link.

For anyone else having the same problem, there’s a workaround.

In the artist view, you can set a filter for the favorite date. For example, if you enter 1920 as the date, all favorite artists will be displayed.

This might also be an attribute that Symfonium could fall back on for Jellyfin servers.

Best regards