Exporting standard Playlists

Support
1

Issue description:

I have created both smart and standard playlists in Sumfonium, but I want to export the playlist so that I can use it on another device (Mac), so want the .m3u file format. I know the playlist is normally just a text file. However, my issue is that when I press Export on the playlist, I get the popup message saying “Playlist Exported”, the Android pops up the message “No apps can perform this action”. So then I try the “Offline cache and download” option, click on the “export to Downloads folder”, and and press Export, then it appears to start exporting, but I can’t find any files in the Android download folder.

I know I must be doing something wrong, or have a setting incorrect somewhere. I am not too familiar with Android. Plus, my device is a FIIO M21 Digital Audio Player running Android 13.

This is a demo version of Symfonium that I am using, just trying it out to see if it will do everything I want it to do. So far so good, except for this exporting issue.

I’ve tried uploading the Logs with the nickname of London_roadhog, but have no idea what the file name was called, as it uploaded automatically - I think.

Regards
Colin

Logs:

Upload description: London_roadhog

Additional information:

 

 

Reproduction steps:

 
Created a Playlist and added tracks to it.
Pressed the three dots, and selected “Export Playlist”
Playlist seemed to export, but was presented with “No Apps can perform this function” from Android.
 

Media provider:

Local device

Screenshots:

     

2

Means there’s no app to handle file share.

When you export to download folder it should be present there. Verify it’s not in a subfolder.

3

I should have said that after the Export function was run, as well as after the “Offline Cache and Download” function, I opened the Files app, then navigated to Internal Storage>Download, and there was nothing there. No subfolders either.

4

You mean manage Symfonium generated files, as the offline functions are unrelated;)

And if there’s an external storage it’s put there.

5

Ah. I didn’t realise that Symfonium would be managing its own files and not actually downloading the files into the Android Download folder. I did say I wasn’t too familiar with Android.

Now, this explains it. I’ve looked at the Manage Generated Files within settings of Symfonium, and have found all the many copies of that playlist. OK. Thanks. That’s solved my issue.