Error importing playlists

App version

Production

Issue description

When trying to import playlists using the relative feature in Playlist page, despite the .m3u files are detected in the Local Provider, when proceeding with the import, an error appears that says that their content is not readable and thus no playlist is imported in the app.

The playlists’s files are been created with Symfonium (but in another device with Android 16, a Samsung Galaxy Tab S10 Lite).

The issue descripted happens on an Android 10 headunit (Atoto S8).

The two devices have the music library saved on an external sd card and both the sd cards have exactly the same files saved inside the same directories.

I made sure that the files’s directories in the .m3u8 files are correct.

These are the starting code lines of one of the .m3u8 files:
#EXTM3U
#EXTINF:374, Jimmy Ross • [1981] First True Love Affair
Musica/Jimmy Ross/[1981] First True Love Affair/First True Love Affair.mp3
#EXTINF:418, Inner Life • [1982] Inner Life II
Musica/Inner Life/[1982] Inner Life II/Inner Life - Moment Of My Life.mp3

I have uploaded the debug files from here:

because the sharing option inside the app was not working.

Device type

Phone

Media provider

Local device

Steps to reproduce

  1. Go to Playlist page
  2. Click on “import”
  3. Import from: Local Device;
  4. Click on “import all” in the dialog window;
  5. The error appears and no playlist are imported.

Additional information

When configuring the Local Media Provider in Symfonium on the Atoto device, the music library has been created using the Android mode because on the Atoto headunit the Symfonium mode is not supported.

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

The description says: “See topic “Error importing playlists” created on July 19 2026 by user “GianluLorenz”.”

Both logs are empty and do not reproduce the issue.

In android mode, Symfonium have no access to the m3u but only what the OS does from it.

Thank you for the reply.

So, is there another way to import my playlists?

However, the two log files are not empty, I see this:

Debug.log >

2026-07-19 14:42:03.847 Error/Share: Error uploading file to support

2026-07-19 14:42:03.887 Verbose/QueryBuilder: Query: COUNT on download_items, count=0 | (download_items.status=0) - ‘’ [1.59ms]
2026-07-19 14:42:27.112 Verbose/StateManager: New state (false): false-false-false
2026-07-19 14:42:27.113 Verbose/MediaProviderManager: Scheduling providers: false / false / false

Debug_2.log >

2026-07-19 14:41:05.357 Verbose/Logger: Information: ums512_1h10_Natv/ums512_1h10/29/10/ums512_1h10_Natv/SPRD/0/true/92/126/7 - com.android.vending
2026-07-19 14:41:05.364 Verbose/Logger: Information: 14.1.0 (127734[arm64-v8a,armeabi-v7a,armeabi]) - DisplayMetrics{density=1.0, width=1024, height=600, scaledDensity=1.25, xdpi=382.494, ydpi=125.95} - BAT:false - FS:1.25 - AS:null - (it_IT)
2026-07-19 14:41:15.099 Verbose/Pager: Scroll skipped: 1 (1/1 - 5)
2026-07-19 14:41:15.121 Verbose/Theme: Tier: Disabled animations
2026-07-19 14:41:15.351 Verbose/QueryBuilder: Query: SELECT GROUP_CONCAT(field,", ") FROM (SELECT DISTINCT(tags) AS field FROM playlists) (‘’) [1 in 1.89ms (RAW/false)]
2026-07-19 14:41:15.412 Verbose/QueryBuilder: Query: COUNT on playlists, count=0 | - ‘’ [1.21ms]
2026-07-19 14:41:15.413 Verbose/QueryBuilder: Query: SELECT playlists._id, playlists.provider_id, playlists.type, playlists.content_type, playlists.media_type, playlists.external_id, playlists.external_data, playlists.title, playlists.animated_thumbnail, playlists.thumbnail, playlists.offline_status, playlists.auto_offline, playlists.auto_sync, playlists.smart_filter, playlists.is_favorite, playlists.resume_file, playlists.random_seed, playlists.duration, playlists.song_count, playlists.last_modified, playlists.local_thumbnail, playlists.tags, playlists.last_played, playlists.sort_order, playlists.date_added, playlists.display_mode, playlists.fav_date, playlists.unique_id, playlists.display_mode_size, playlists.display_mode_spacing, playlists.hidden FROM playlists ORDER BY playlists.title COLLATE NOCASE ASC (‘’) [0 in 0.72ms]
2026-07-19 14:41:22.906 Verbose/QueryBuilder: Query: COUNT on download_items, count=0 | (download_items.status=0) - ‘’ [1.80ms]
2026-07-19 14:41:25.638 Verbose/Theme: Tier: Disabled animations

Do not paste random text … And yes they do not contain anything related to the playlist import.

And I don’t know you need to ensure that the OS properly resolve them, without the proper logs I can’t guess what’s happening.