Empty m3u8 playlists

App version

Production

Issue description

I’ve started testing out Symfonium as an alternative to CloudPlayer. So far I was able to add all my music (about 21.000 tracks) as well as my m3u8 playlists created in Winamp (through the file import option). Everything plays fine. They are all files from my computer accessed via Google Drive.
However, each time the app syncs for new stuff, it tends to remove playlist contents. It still shows it contains files, but when I open the playlist it’s empty. It usually takes one to several hours before the contents are back and usable, but the playlists are often duplicated. And often, deleting a duplicate removes the content from the remaining playlist…
My main playlist doesn’t contain everything, it’s about 13.000 files. I have smaller playlists that tend to update faster. So I was wondering, is this normal? Is it just because my main playlist is too large? Is it something else? Its structure is readable by the app, so I don’t think editing it somehow is a good lead.
I also have issues with banned folders. My music folder contains other things that my main music which I need to ban from the playable stuff. I was able to ban every folder but one. When I browse the music folder in Google Drive through “Files”, this folder is there, but if I want to ban it, it doesn’t appear in my search. So I may be experiencing sync issues resulting in out-of-date or duplicate content.

Device type

Phone

Media provider

Google Drive

Steps to reproduce

There aren’t any steps. It occurs automatically with the automatic sync.

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

Klow logs, sent through the Android app itself

Your phone is insanely slow for some reasons, go to settings, advanced settings then press cleanup internal states wait 2 mins then compact database, then reboot the phone.

Thanks, I followed your steps. So I just wait for it to refresh now?

You just try and see if it improves. If not try a full reinstall, but a query that should take 1 ms takes 200 on your phone so yes matching 13 000 songs takes a lot of minutes.

Alright, a few hours later nothing changed. I didn’t force it repeatedly to sync, so it’s still empty. Depending on when I look, contents say “Nothing to display” or “Your data is being synced with your media provider”. The app also says the empty playlist contains 26870 files, while in reality it’s 13435… In total I have about 21.000 files, so I don’t know where this number comes from. Also on the Sync manager, it says it’s successfully completed 36 minutes ago.

Apart from reinstalling from scratch and only importing the playlist via the option automatic import on the provider there’s not a lot of solution for the slowness.

I’ll try that. Thanks.

Hello. I’ve been encountering the same issues as the OP, even despite having a slightly different setup, and it doesn’t seem to me like a user error, because of the various (and reproductible) bugs that come up, that go beyond the slowness.

For instance, I have a debloated Pixel 8 that is exceptionally fast and responsive with all my apps, including Poweramp Pro, GoneMAD Music Player, Musicolet, and USB Audio Player PRO with my current library.

I’ve been trying out Symfonium these last couple of days because in my opinion, except these issues I’ve been running into with playlists, it is an overall better app that all the alternatives.

Specifically to my usecase:

  • Pixel 8, always on latest build.
  • 12’500 .opus music files are accessed locally on device (and no other music source)
  • Symfonium > Manage media providers > Local device > Automatic playlist import > is checked.
  • Auto sync is off because I only update my library once every six months, and want to set and forget.
  • Android Settings > Symfonium > App battery usage > Unrestricted
  • Proceded with cleared tag cache, forced stopped > clear cache > open app > sync
  • All the music gets added ridiculously quickly (4 minutes), which is insanely good.
  • Everything plays fine, which is awesome.
  • I’ve got 32 playlists, ranging from 400 to 9000 songs. Playlists get added slowly (takes around 15 hours), which really isn’t ideal but isn’t a dealbreaker for me, as it’s a compromise I’m ready to do for the ability to use Synfonium, and I can set it overnight.

With this context, here are the exact issues I run into (will copy paste some of what OP wrote because their description of the issues perfectly describes what I’ve encountered):

  • Each time the app syncs for new stuff, it tends to remove playlist contents. It still shows it contains files, but when I open the playlist it’s empty. It usually takes several hours (around 15 hours on my end) before the contents are back and usable.
  • During those 15 hours, when I click on a playlist, I also get one of those messages: “Nothing to display” or “Your data is being synced with your media provider”
  • As the playlists are getting synced (during the 15 hours process), sometimes they show 2x the amount of files in that playlists, and every entry is duplicated. I did not give much thought to that because I was considering that to be just a glimpse of what was happening under the hood, and in any case, once the sync was complete (fifteen hours later), that specific issue about the duplicated entry for every song was always gone.
  • Once synced successfully, there are always a couple duplicated playlists.
  • And when I delete one of those duplicate playlists, after half an hour or something, it removes the content of the remaining playlist.
  • After deleting a playlist that was duplicated, the remaining playlist runs fine for a while, but often, after a few hours, that playlist is deleted and nowhere to be found.

I initially thought it was a user problem, so I tried exporting playlists from MusicBee in .m3u, .m3u8, and .pla format, and that did not change the behavior at all.

I also tried without the automatic sync with the Synfonium > Playlists > Import > Local device, in both Offline first, and Read-only (in different runs), as well as through Files > Media providers > Local device > [playlists in question] > Import but all these different ways also resulted in the same results as described above.

I’ve been searching the forums here for leads, but haven’t found any (outside this post), and tried all the troubleshooting I could on my end, and yet wasn’t able to find a way to have useable playlists, and have reluctantly moved back to Poweramp, until these issues are resolved (or a way around them is found).

Thanks for the great app, btw. Outside those issues, I am thoroughly impressed by what is packed in it, and it really punches above every other app I’ve tried.

[edited for clarity]

Open your own issue with logs .

That’s interesting. Your experience fits mine perfectly. I also love the app and the playlist issue is the only problem, so for now I use it while still using CloudPlayer.

I hope you create an new thread with your log files as Tolriq suggested. Who knows, the dev may find what affects us few and fix it in the future.

I just opened a ticket here. I made sure to do a clean install and wait 24+ hours to give the sync a chance to complete, prior to uploading the log to make debugging easier.

I figured out how to make it work. Read my latest comment and let me know if it solved your issue as it did for me.