Empty m3u8 playlists

App version

Production

Issue description

I’ve started testing out Symfonium as an alternative to CloudPlayer. So far I was able to add all my music (about 21.000 tracks) as well as my m3u8 playlists created in Winamp (through the file import option). Everything plays fine. They are all files from my computer accessed via Google Drive.
However, each time the app syncs for new stuff, it tends to remove playlist contents. It still shows it contains files, but when I open the playlist it’s empty. It usually takes one to several hours before the contents are back and usable, but the playlists are often duplicated. And often, deleting a duplicate removes the content from the remaining playlist…
My main playlist doesn’t contain everything, it’s about 13.000 files. I have smaller playlists that tend to update faster. So I was wondering, is this normal? Is it just because my main playlist is too large? Is it something else? Its structure is readable by the app, so I don’t think editing it somehow is a good lead.
I also have issues with banned folders. My music folder contains other things that my main music which I need to ban from the playable stuff. I was able to ban every folder but one. When I browse the music folder in Google Drive through “Files”, this folder is there, but if I want to ban it, it doesn’t appear in my search. So I may be experiencing sync issues resulting in out-of-date or duplicate content.

Device type

Phone

Media provider

Google Drive

Steps to reproduce

There aren’t any steps. It occurs automatically with the automatic sync.

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

Klow logs, sent through the Android app itself

Your phone is insanely slow for some reasons, go to settings, advanced settings then press cleanup internal states wait 2 mins then compact database, then reboot the phone.

Thanks, I followed your steps. So I just wait for it to refresh now?

You just try and see if it improves. If not try a full reinstall, but a query that should take 1 ms takes 200 on your phone so yes matching 13 000 songs takes a lot of minutes.

Alright, a few hours later nothing changed. I didn’t force it repeatedly to sync, so it’s still empty. Depending on when I look, contents say “Nothing to display” or “Your data is being synced with your media provider”. The app also says the empty playlist contains 26870 files, while in reality it’s 13435… In total I have about 21.000 files, so I don’t know where this number comes from. Also on the Sync manager, it says it’s successfully completed 36 minutes ago.

Apart from reinstalling from scratch and only importing the playlist via the option automatic import on the provider there’s not a lot of solution for the slowness.

I’ll try that. Thanks.