DTS audio files cannot be played

[dave_christopher]

Issue description:

Hello everyone,

I have a problem with DTS audio files (WAV format). Unfortunately, they cannot be played. Noise (“hiss”) is being played back. I use Gonic with the Android app “Symfonium”. The problem is also with airsonic-advanced.

Is there a solution for this?

Thank you very much!

Best regards

Logs:

Upload description: No Logs

Additional information:

 

 

Reproduction steps:

 

 

Media provider:

Subsonic

Screenshots:

     

[Tolriq]

@dave_christopher

Is there a solution for this?

@dave_christopher

Upload description: No Logs

I without the logs that are mandatory as a dozen of messages says, no one can tell …

Provide proper logs and if possible a file that reproduce the issue.

[dave_christopher]

How can I create logs from Symfonium? I’m also not sure how meaningful the logs are. Which logs are actually needed?

In principle, it is not possible to play DTS WAV files without interference:
MIME type: wav/pcm
Sample rate: 44.1 kHz
Bit rate: 1411 kb/s
File format: wav

I believe this is reproducible.

[Tolriq]

Well the wizard explains all that, and it’s explained nearly everywhere actually

How to gather logs and open an issue

Symfonium is a sophisticated application with extensive support for a wide range of providers and players. Troubleshooting can be challenging without the necessary details and logs specific to your unique configuration. Fortunately Symfonium have a powerful debug mode engine that can be enabled to easily gather those informations. It gathers the necessary data to be able to see what is happening and is required to be able to fix issues. Once you have the logs reproducing the error, you can se…

It’s reproducible with the file only you have on your device How would that help me?

So again please provide logs and one of the file that generate the issue :

Secure file sharing with support

Symfonium offers a secure way to share files with support so that only support can access the files. This greatly improve privacy and simplify the process. From your phone or computer Just open https://upload.symfonium.app/ then drag and drop the files to share. [image] Do not forget to add a description containing your forum nickname or something that you’ll communicate to support so they can find your files. Then press Submit. From Symfonium Starting with Symfonium 7.1 you can directly u…

DTS still have some licensing on it so not all files can be played.

[dave_christopher]

Thank you! I have uploaded a sample file and sent it to support.

[Tolriq]

Thanks so the file is not properly detected by default, will add a workaround in next release.