Developer said it's synch issue or server issue "too many errors"

App version

Production

Issue description

Files don’t play at all. When the same server is used on any other device, files play okay. Files also play okay on other audio apps and on any other browser.

Device type

Phone

Media provider

Subsonic (Open)

Steps to reproduce

You open your app, press play on any synced file, it won’t play and show “too many errors”.

Additional information

Please help me. The issue should not be happening. Been like that since January!

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

debug-20260408_090547.zip

2026-04-08 09:02:49.945 Error TranscoderManager  FFProbe: Failure
java.io.IOException: empty/invalid-data

Your server returns invalid data when asking for the files as said you probably just need to force a sync if the server data have changed. Sync media provider data

Else check the server logs.