Issue description:
I deleted the files from a file Explorer, and it still shows up in my library even after a sync.
Logs:
Upload description: …
Additional information:
Reproduction steps:
Media provider:
Local device
Screenshots:
I deleted the files from a file Explorer, and it still shows up in my library even after a sync.
Upload description: …
Local device
Have you uploaded the logs? If yes, do mention the description so that it will be easier for Tolriq to identify the issue
No he did not and he duplicated Deleted file still shows up, even when syncing and if does that one more time he’s banned.
If he don’t respect me and my time then well …
Take a chill pill, I ain’t wasting your time and stop acting condescending lol.
If you’re gonna act like one, then yeah, I don’t respect you.
Really so what are you doing then duplicating post ignoring all the messages about mandatory logs and lying during opening the issue?
You are wasting my time, as I can’t do anything from your single line issues.
What happens next is on you.
Thought so when I saw “Too Lazy” as the upload description
The logs thing is too complicated, I tried a few times and I have no clue on if I’m doing them right.
I never lied once in my post, and I never got a response for the last one.
I’m willing to let bygones be bygones, and bury the hatchet cause I respect your product, but I’m not gonna be treated like a dolt.
First page of the issue opening:
To open an issue or support request please provide all the mandatory data requested by this wizard.
Failure to do so will result in your issue to be closed for lack of details.
Second page:
The logs are mandatory for each and every support request as they have the necessary information in them.
The you checked:
I have properly uploaded the logs.
So you lied
And giving details and asking for help instead of writing too lazy would be the strict minimum to show the strict minimum of respect …
And sorry but the wiki is pretty clear for logs and every other users manage to do it.
Check a box, reproduce the issue, click send to support. I don’t know how to make that less complicated.
Your issue is like calling a random car mechanic on phone and say my car does not start and that’s all without giving anything.
I checked it the same way you check I read the rules on an Apple product so I can get through. Even if I wrote a line, I’d guess it was enough to explain my issue and save any paragraphs unnecessary.
If it honestly was disrespectful, then fine, I apologize and will do it more promptly.
And, I’m not like every other user, I still find it tricky and not everyone is the same.
At the end of it all, I can take my responsibility for not doing it right - but the whole ‘don’t waste my time or I’ll ban you’ comes off super condescendingly.
Well the wizard says if you don’t fill it will be closed.
You write I’m lazy so I close. Time lost for me but let’s ignore.
Then you open a duplicate with the same thing and again … Instead of the logs ?
I mean how do you think you look like by doing that ?
If the other user had not posted I would have just closed the post again. But I supposed giving you a chance was better. And instead your answer was even worse than your actions.
Anyway give details, upload the logs and let’s see what happens.
Like I said, I’ll take responsibility for not doing it right; and if I offended you, I apologize. I’ll do it proper next time. I ain’t arguing anymore about it, cause I see where I messed-up; and although I don’t appreciate how you first responded, I’ll do it actual next time. Willing to bury the hatchet, cause I like the product, like I said.
Do I have permission to upload the logs and question a last time?
Already told you yes above.