App version
Production
Issue description
The app is not saving resuming points for albums. I tried many options: play until a point and stop, play an album then play another instantly… Uploaded logs with the id Rodrigo.
Device type
Phone
Media provider
OneDrive
Steps to reproduce
Press play in an album page.
Listen until the middle of the track 3.
Press play in any other song in other album.
Additional information
It was working before. I even removed all resume points. Now there is no album with resume point.
I searched existing issues first
on
I understand that logs are mandatory
on
Log upload name / description
Rodrigo
I’ll need more details, the logs is very large and there’s plenty of resume points working.
Are you sure you did not hide the resume button from the interface and that you properly use the resume button ?
Thank you for responding. No I didn’t hide it. Actually I use a “Continue track listening” on the Home Screen. Even if I had removed the button from the album page, that ones with resume points should be there.
But don’t worry. Sometimes it works, sometimes it doesn’t. It’s maybe something I’m getting wrong and I won’t care so much. Because the other 99% of the app is amazing and I’m happy with it.
You probably need to adjust the playback settings min play percentage to mark played and min play time to set resume point to ensure there’s always one.
Current settings:
Min. play percentage before marking as played: 50%
Min. play time before saving resume point (in seconds): 10
Max. play percentage to record skip count: 50%
A 3 min track paused at 20 sec should record a resume point. Or maybe it needs to be marked as played, but even when it’s paused at 70% it doesn’t record a resume point. Maybe I’m getting something wrong. Thank you for your support.
You do the opposite of what’s needed if you always want a resume point. If you stop a track after 50% it’s marked played so does not have a resume point.
You need to set it at 100% and 0 to min time before resume point to ensure always a resume point if that’s what matter.
Thank you! Marked as solution because it explains a lot for everyone looking for the issue.