Casting fails, stuck

App version

Production

Issue description

Casting to Samsung studio speaker works on first track. However, slider to advance the track does not work, and if advanced to another track and then try to go back to a previous track, the app get stuck with the play button in an endless circling loop. Have tried multiple albums, same issue. Tried Poweramp and no problem. Really like your app and want to use it but casting is a game changer.

Device type

Phone

Media provider

Local device

Steps to reproduce

Open phone, open the music app and choose album track. Tap The cast icon. Try to advance the track with the slider to a different time in the track. Move forward to a different track in the album. Try to move back to a previous track in the album. Go to a different album entirely

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

Casting failing

Thank you for reporting this. I couldn’t identify an upload matching “Casting failing”, so I need logs covering the casting sequence to investigate.

Please update to the latest published production version available to you and try again. If it still happens, please enable debug mode before starting playback, cast the first track, try seeking, move to the next track, then return to the previous track until the spinner appears. Disable debug mode and upload the logs promptly using this guide:

Please reply with your exact app version, Samsung speaker model, upload description and the time you reproduced the problem so I can find the right logs. Thank you for your help.

Version 15.0.1. Latest download

Issue: casting failed

Time of logs 07:50. October 3

15.1.0 is the latest and no there’s no logs uploaded at that time or with that description.

So please as asked updated to 15.1 and provide logs reproducing the issue.

Sorry… Now I uploaded the log.

Morty

Thank you, I found your logs this time. They show a casting failure when a converted track is restarted, but they are still from version 15.0.1.

Please update to 15.1.0, as mentioned above, and try the same sequence again. If it still fails, please enable debug mode before playback, reproduce the seeking and next/previous sequence, then disable debug mode and upload fresh logs using this guide:

Please reply with the app version shown after updating, the upload description and the reproduction time so I can check the right logs.

I checked the version in the Google Play store and it shows 15.0.1 as the only option currently. I also checked on my other phone, Samsung, which has a higher Android version, most recent, and it also shows the same version for your app

I’ll wait for the newer version on the Google Play store and then test again with casting. That said, I’m currently on the trial version, as I’m happy to pay if it works for casting to my speaker. However, the trial period may run out before the new version is available