The hostname as I understand it should swap from home network to cell network with no trouble. Have been trying to get my brother’s phone to work with this, and I can only get it to work with one or the other never both if I switch Wi-Fi on or off. The hostname will remain to whatever it is set at when I set the media provider.
Upload description: Anubis
Plex
If you upload the same logs and gives no more details that on reddit then all I can say in the same thing…
2024-07-11 20:59:36.700 Verbose/PlexTvUtils: <-- [655] 401 https://plex.tv/api/v2/home/users (162ms, unknown-length body)
2024-07-11 20:59:36.702 Error/PlexTvUtils: Error during request: 401 / {"errors":[{"code":1001,"message":"User could not be authenticated","status":401}]}
2024-07-11 20:59:37.267 Verbose/PlexTvUtils: <-- [136] 401 https://plex.tv/api/v2/resources?includeHttps=1&includeRelay=1 (92ms, unknown-length body)
2024-07-11 20:59:37.267 Error/PlexTvUtils: Unable to get server list: 401 / {"errors":[{"code":1001,"message":"User could not be authenticated","status":401}]}
If the account can’t auth on plex.tv I can’t ask for the IPs to switch.
What more details can I give you?
Are there other things I can do to run another log to provide more information?
The type of account, how it’s configured (web auth, normal auth, 2FA,…)
What you did differently on your device and on his would help too.
Normal Authentication. There is nothing I did different in the set up of the app on his phone compared to mine. Type of account, I’m not sure what you mean for that?
There is something different since it work on yours and not on his.
Plex support email account, gmail, …
By normal you mean you skip the whole plex.tv ? Or you skip the web auth ?
When you edit the host do you see a sign in button?
You can also just remove the host and add it again to be sure.