tacrec
January 13, 2025, 4:40pm
1
Issue description:
Trying to use this app for the first time. I enter my JF credentials and it says wrong username and password. Yet I can sign in with a different app using the same credentials. Google Pixel phone with Tailscale VPN.
Logs:
Upload description: tacrec
Additional information:
Reproduction steps:
Media provider:
Jellyfin
Screenshots:
Tolriq
January 13, 2025, 7:23pm
2
I do not see any login error in those logs can you provide a screenshot of the error and full logs ?
tacrec
January 13, 2025, 8:16pm
3
Screenshot attached. How do I get the log without signing in?
Tolriq
January 13, 2025, 8:20pm
4
Press the enable button, reproduce a couple of times then press the send button.
Does your password have special things in it ?
tacrec
January 13, 2025, 8:21pm
5
I already pressed the send button.
Yes the password has a special character in it. Could that be it?
Tolriq
January 13, 2025, 8:23pm
6
I don’t know you don’t tell the special char and the logs does not show the issue.
So please enable logs, press add a couple of times then send the new logs.
tacrec
January 13, 2025, 8:28pm
8
I changed the password and took out the special character, same problem.
I just sent the new logs.
Tolriq
January 13, 2025, 8:34pm
9
2025-01-13 12:27:16.851 Error JellyfinLogger Error during request: 401 / Error processing request.
Check Jellyfin logs it will tell what is going on.
tacrec
January 13, 2025, 8:40pm
10
The username had a space after it thank you
655321
January 14, 2025, 2:08pm
11