Broken playback on Subsonic when behind reverse proxy

Support
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1

Issue description:

I get an issue in the latest release (1.4.0) where I’m unable to stream music from my Navidrome (Subsonic) server remotely since the latest update.
I am currently still able to stream music from the exact same server while in my home network.
Reverse Proxy being used: https://caddyserver.com/

To reproduce:

  1. Disconnect from home wi-fi & use cellular
  2. Open Symfonium & start playing a non-downloaded song
  3. Song ‘opens’, but doesn’t play.

Logs:

As attached. I have redacted my home server’s address with $REDACTED_URL$.
debug-20220615_184849.zip (5.8 KB)

2

Your server timeouts during transcoding check navidrome logs.

You can also revert the cellular max bitrate to original (the default) to avoid transcoding.

3

Right, but I haven’t changed anything on the server or reverse proxy, surely that rules it out?
This has only broken since the latest update 1.4.0.

4

Well there was no transcoding enabled before 1.4.0 as the changelog says.

Added :
Add support for transcoding for Subsonic (Playback and downloads), please report on this to start removing the beta label of Subsonic support.

So please believe me and check the logs ? :slight_smile:

5

Thanks for the replies Tolriq, I feel a bit silly right about now.
Turns out Navidrome doesn’t come with an installation of ffmpeg, which it expects to be present for transcoding.
After downloading ffmpeg and adding it to %PATH%, this has resolved the issue.

I guess all my other clients haven’t been transcoding at all and have been taking original file quality (FLAC)… yeesh

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