Artist nfo and fanart is not getting recognized in Symfonium

Issue description:

I am using Local device and I have used this docs :
https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://support.symfonium.app/t/artist-information-folder/7504&ved=2ahUKEwjPk-Orw8WNAxWkU2wGHbEJGHwQFnoECBkQAQ&usg=AOvVaw04xAReWFih3tzMhJPJLwOZ

But still Symfonium is not able to recognize the Artist nfo and fan art jpg !! I also made a artist nfo folder and created a separate artist folder in that and added the artist nfo and fan art and also gave the respective Tags also which exactly matches Symfonium artist name !!

Logs:

Upload description: I have uploaded the logs through the app !! My Forum name is Ted208 , Thanks

Additional information:

 

 

Reproduction steps:

 

 

Media provider:

Local device

Screenshots:

     

The logs is empty, you did not sync, you do not show the real actual folder and content and the nfo …

Sorry for the mess !! I have re uploaded the logs through the app once again !! I have created a folder called Music Test ( for testing out the artist bio and fanart) and under that MusicTest i have 2 folders :

  1. Artist info
  2. Name of the Artist folder → Erin Kinsey

Inside Artist info → i have Artist.nfo file and fanart.jpg and i checked the folder under Local Device → Artist info to check !!

Now after all this also its not showing the bio

I have shared the screen shots also !! Thanks .


The logs are again empty you need to do a … sync in them, and provide the content of the nfo file.

And why a MusicTest inside MusicTest, if the folder your added is the first one it obviously won’t work.

I have synced just now and reuploaded the logs , im really sorry for this mess again !!

Here is the content of nfo file

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?> Erin Kinsey Country Happy Erin Kinsey is a Country Music Singer !!

I just created a demo artist nfo file to check .

And its not under 2 folders ( The Music Test) its just showing that your under this folder .

Can you tell me where i’m wrong ? Im using Local device !! Thanks

Probably the fact that you can’t write biography correctly ? Again you do everything too fast, post too fast and make me loose time for nothing.

Please calm down in the future, you are not alone and I can’t do such one to one support …

Sorry @Tolriq , i will try my best to study this xml syntax and here on try every solutions possible !! I have one request , can you make logs visible to us also ? So we can study the logs and get a solution based on the logs ? Thanks .

You already have access to the logs everything is covered in the docs.