App crashes during sync (importing playlists)

Support
1

Issue description:

After restoring a backup that has my local device settings with “automatic playlist import” turned on, the app suddendly closes.

Although I don’t know how to confirm this, I suspect the issue happens while the app is importing the playlists because:

  • I was able to see the library data (artists, albums, songs, etc) loaded in the home page
  • The app crashes during the “finishing sync” message
  • I have around 100 playlists but only 32 of them are imported

Logs:

Upload description: Import playlists crash

Additional information:

 
I’m using build 9.0.0B1 (1257)
 

Reproduction steps:

 

  • Start with an empty database
  • Have a list of mp3 songs and m3u playlists in your local device
  • Restore a backup that has the “playlist import” setting enabled
  • The app will close during the “finishing sync” phase
     

Media provider:

Local device

Screenshots:

     

2

Unfortunately your device is too old to properly report previous crash and your crash did not reach the crash log server. (Did you disable crash reports?)

I would need a bug report Capture and read bug reports  |  Android Studio  |  Android Developers

3

No problem, I think I can do that, I’ll get it tomorrow, thanks.

4

Upload to the secure site or by mail it can have sensitive info in it.
And needs to be done not far from the crash :slight_smile:

1 Like
5

You were right, I had crash reporting disabled so I created another log with crash reporting enabled so hopefully something is reported in your server.

I also created this bug report right after the crash.

Log and bug report files uploaded with the description: “Import playlist crash bug report”

6

Well there’s no crash, it’s the OS that kills the app because it does not like that it does too much work to import all your stuff :frowning:

Check https://dontkillmyapp.com/ to see what applies to your device.

7

Ok, I’ll give it a try later today.

8

Well, I think I have followed all the steps in the Don’t Kill My App site but it’s still being killed.

I’ll give up for now. This is a nice feature for me since I have hundreds of playlists, but it is not a deal breaker.

If I can, I’ll give this feature a try with another device and with beta 2.

9

Try the same device and beta 2, I’ve throttled things a lot so it will probably not trigger this (let’s hope)

1 Like
10

So I tried with the same device (Galaxy S8) and beta 2 and got the same result, although this time it took longer to crash/close.

Then I tried on a newer device (Galaxy S21) and I did not have any issues.

I’ll leave it for now, if I gather more useful info I’ll get back to it.

Thanks