Wear OS restarts when using Symfonium for some time

Issue description:

I use Symfonium on my Pixel Watch 3 during workouts. This has been causing some issues. As a summary:

  • Weightlifting using Fitbit → No problems
  • Running using Fitbit + Symfonium → Several restarts
  • Running using Strava + Symfonium → Several restarts
  • Running using Symfonium (no app tracking) → Several restarts

I tried a factory reset restoring my backup and another reset without restoring my data with no luck so I discarded it is something from the watch. I also double check there were no pending updates on the watch.

I have pending going for a run using a different music app just to confirm it does not restart the watch but I wanted to write my issue here in case someone noticed a similar behavior. However, I used to run with a different music app a long time ago with no issues. I would love to use Symfonium though. Any idea of what could be happening?

Logs:

Upload description: user1-wearos

Additional information:

 

 

Reproduction steps:

 
The last test I did was playing music using only the Symfonium app on the watch (no connection to the phone) and it restarted after some time.
 

Media provider:

Local device

Screenshots:

     

Try to disable offload as in the other reports :wink:

6 taps on the version code then enable then force kill the app.

1 Like

Just tested and it worked perfectly, thank you for the quick and effective support!

For the others who may find this, the Googe answer:

After discussing with the relevant teams, apparently this issue has already been addressed and is in the next release, 6.1, which I believe is 25Q4. After the users' devices take in that next update then it should no longer be a problem. Thanks for your patience!

My Pixel watch just updated to WearOS 6.1 so I enabled playback offload.

Watch don’t restart anymore, but I have another issue.

After one song finishes playing, the watch plays another one for one second and then stops playing. The play/stop button didn’t work at that time, but the next song button did.

Log description: wear61

Keep offload off ? There’s still some issues with that and Google does not seems to be very interested in moving on that one.