Unable to sync with navidrome

Support
1

Issue description:

I have been having long sync times to navidrome to the extent that I have not been able to complete a sync for the past two weeks. I uploaded my last attempt which seemed to take over 6 hours. That said, I do apologize for the big file size. I do not know what I am looking for when viewing the logs so I am unsure what to do to resolve this.

On one sync attempt I was able to add new songs (the sync ultimately failed) to symfonium by disabling the Fetch Additional Metadata provider setting. This may have been a placebo effect since I haven’t been able to reproduce that behavior on subsequent sync attempts.

Logs:

Upload description: arandomusername

Additional information:

 

 

Reproduction steps:

 
Tap Sync Manager and sync with Subsonic provider (navidrome)
 

Media provider:

Subsonic

Screenshots:

     

2

There’s no log uploaded

3

Thanks for letting me know. The file was too big to upload from within the app. I compressed the log file and uploaded it manually to share.symfonium.app with my forum username.

4 
2026-02-17 21:31:27.192 Verbose SubsonicLogger  <-- [298] 200 OK http://192.168.1.196:4533/rest/search3.view?query=%22%22&songOffset=885000&songCount=1000&albumOffset=0&albumCount=0&artistOffset=0&artistCount=0&u=REDACTED&t=REDACTED&s=REDACTED&v=1.13.0&c=Symfonium&f=json (48059ms, unknown-length body)

After a certain amount of songs the servers become slower and slower to return the songs leading to those insane sync times.

You need to see on Navidrome side if there’s database maintenance stuff to do, else it maybe need some optimization server side.

1 Like
5

Which reminds me of the database migration issues I was having with Navidrome’s recent release that led to downgrading to a previous version. I’m certain it’s a server side issue. Thanks for taking a look!