App version
Production
Issue description
Mobile device is a Moto G Stylus (2024)
I’m trying to connection to a shared Windows 10 folder via SMB. After I initially entered some of the fields incorrectly, I eventually got past the initial errors and now I’m getting the one mentioned above. I’ve connected to the same share using the same information in VLC on the phone, so that leads me to believe it’s not a network issue.
I’ve hopefully uploaded any applicable debug logs using the same email address associated with this account (I didn’t have a forum name when I sent the logs).
One more related note, the instructions at:
Might be worded a little incorrectly. Specifically the part that says:
“So if you access the media usually via \Server\Share\Folder you enter Server in that field”
So for example, if my share is at smb://ComputerName/Users/Bob/Music, then the instructions make it seem like I should just put “ComputerName” in the “IP or hostname” field. However, when I was doing that, I was getting errors that it couldn’t even connect tot he share. It was only after I put it in as “ComputerName/” that the process was able to get any further (and I started getting the current error).
Device type
Phone
Media provider
SMB
Steps to reproduce
- Share folder on Windows PC.
- Add media provider in Symfonium
- Enter SMB server information.
- Error appears
I searched existing issues first
on
I understand that logs are mandatory
on
Log upload name / description
REDACTED