Some audio files just won't play

Issue description:

For a few songs in my library, when I try to play them, I get an error message that reads “error playing media, ensure that your player supports it.” At least two of the songs (the only two I’ve checked) play perfectly fine in Subsonic / Navidrome. All the songs that I’ve noticed this message for are songs I’ve purchased on the iTunes Store, but other songs I’ve bought play perfectly fine. The songs are all on playlists that I have set to auto offline cache, so I’m really not sure what the problem is. Should I try getting them onto Symfonium a different way or is there something I can fix with the file itself?

Logs:

Upload description: Th3Entity

Additional information:

 
For added context with the screenshot I’ve uploaded, “Trinidad” is the song that doesn’t play. If I try to play it, it just goes on to play “Cobra,” the next song on the album
 

Reproduction steps:

 

 

Media provider:

Subsonic

Screenshots:

 

    

There’s no attempt to play anything in all the logs you uploaded.

Please provide logs reproducing the issue…

Just re-uploaded my logs, at least, I think I did it right

The offline cached files are invalid, remove them from offline cache and see if you can play the original version from the server. If yes then there’s probably a transcoding issue somewhere. If not then the files are strange and I’ll need them uploaded at https://upload.symfonium.app

Just tried removing one from my offline cache and playing it over Wi-Fi, to no avail. I uploaded some of the tracks I’ve noticed it with to the link you posted there (I had uploaded all of the ones I’ve seen it for and then two MORE tracks decided not to work as I was typing this message)

Are you sure you cleared the file from the cache? With auto rules it’s downloaded again.

I can play the 4 files without issue. Can you get them on the device outside of Navidrome and play them directly via the local device provider ?

Actually, one of the tracks is working fine now. I thought I’d cleared the one that didn’t work from the cache but I must’ve been wrong

And now another one is playing fine. I haven’t checked all the tracks that haven’t been working yet, but this fix seems to work fine. Thank you!