# Problems synching with Astiga **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [December 19, 2022, 12:58pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097 "2022-12-19T12:58:13Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Cernunnos](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/5f9b8f/32.png) [@Cernunnos](http://support.symfonium.app/u/Cernunnos)\ **Post date:** [December 19, 2022, 12:58pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/1 "2022-12-19T12:58:13Z")
Hi. New User here. I´v connected Astiga as a Subsonic server. Synch, a couple of times. I can acces files, and play it, using files option on the app, and navigatin through files tree. But nothign appears on the app Album, Artist, etc… With others subsonic players, It works automatically. I´ve used the compatibility option. Please help. Than you! ---
**Author:** ![Cernunnos](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/5f9b8f/32.png) [@Cernunnos](http://support.symfonium.app/u/Cernunnos)\ **Post date:** [December 19, 2022, 1:07pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/2 "2022-12-19T13:07:09Z")
[debug-20221219\_135132.zip](http://support.symfonium.app/uploads/short-url/kuQSG7MdfAldnRM1El3MTWSd8jw.zip) (505,3 KB) ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 19, 2022, 1:15pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/3 "2022-12-19T13:15:47Z")
The sync seems to take ages and never finish as the app is killed by the OS that does not respect Android standards. See [https://dontkillmyapp.com/](https://dontkillmyapp.com/) if there’s details about fixing your OS for that point. Ping @gravelld to know their plans on supporting search3 for fast syncs. ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [December 19, 2022, 4:37pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/4 "2022-12-19T16:37:10Z")
We do support search3 - are you referring to returning results for an empty search? Within your app @Tolriq , why is search3 used for “sync”? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 19, 2022, 4:49pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/5 "2022-12-19T16:49:47Z")
@gravelld we already discussed that in previous thread, yes it’s search3 with empty query. > [@Compilation handling](https://support.symfonium.app/t/compilation-handling/951): > > Issue description: Hi, first of all i want thank you for this app which is on Android the best Subsonic client you can have right now. I’ve a little problem with compilations: i’m using Symfonium with Astiga as Subsonic provider and i’ve some problems on viewing a whole compilation. I know that Subsonic can’t support album artist tag but on Symfonium i can’t view the whole compilation. I saw the Astiga API documentation but i can’t figure out how Subsonic manages compilation. Below i’ve attac… It’s the only way to get all the songs without having to do 1 request per album. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 23, 2022, 2:45pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/6 "2022-12-23T14:45:10Z")
Just discovering [Symfonium and Astiga — Astiga Community](https://community.asti.ga/discussion/543/symfonium-and-astiga) @Cernunnos you should have asked for trial expansion, and I obviously can refund if you ask 😉 @gravelld Just so I know can you confirm if you will support search3 empty queries or not? And if you plan to expose your server name and version in the subsonic answer so I can warn users and auto adapt? ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [December 23, 2022, 4:07pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/7 "2022-12-23T16:07:43Z")
@Tolriq The server name/version change is in the next milestone, due for deployment in about three weeks. The search queries will take a little longer - we need to evaluate the performance implications. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 23, 2022, 4:15pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/8 "2022-12-23T16:15:32Z")
From Symfonium users it will be a gain on your servers, a few queries versus 1 query per album. If you already support the search3 endpoint with values, accepting no values is faster in the queries and less database usage too. ---
**Author:** ![Cernunnos](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/5f9b8f/32.png) [@Cernunnos](http://support.symfonium.app/u/Cernunnos)\ **Post date:** [December 24, 2022, 7:18am UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/9 "2022-12-24T07:18:50Z")
@Tolriq would greatly appreciate a refund. Thank you so much. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 24, 2022, 9:23am UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/10 "2022-12-24T09:23:40Z")
Sad since Astiga will probably fix their server, but I understand that compatibility mode is really slow on some servers. I’ll need your orderID. ---
**Author:** ![Cernunnos](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/5f9b8f/32.png) [@Cernunnos](http://support.symfonium.app/u/Cernunnos)\ **Post date:** [December 24, 2022, 9:37am UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/11 "2022-12-24T09:37:56Z")
Google play order ID Número de pedido: GPA.3331-8700-4489-48519 Than you so much. ---
**Author:** ![Cernunnos](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/5f9b8f/32.png) [@Cernunnos](http://support.symfonium.app/u/Cernunnos)\ **Post date:** [December 24, 2022, 9:40am UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/12 "2022-12-24T09:40:26Z")
Received. Than you so much! ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [January 6, 2023, 4:05pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/13 "2023-01-06T16:05:10Z")
@Tolriq Just looking at the search3 work - do you pass a User-Agent? I’m assuming you will be sending `xCount` and `xOffset` where x is one of artist, album or song. We’ll default xCount to 20 as per the Subsonic API. If `xCount` is ever zero, we won’t return any results of that type. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [January 6, 2023, 4:35pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/14 "2023-01-06T16:35:01Z")
Yes I send a Symfonium user agent and send the count and offset. (But I can also do test with API testing apps so if you limit to Symfonium be sure to mention it) I split things so request artists then genre then songs per 500 batch to ease work on the server side as it should only be one simple internal query for each case and properly set the non used to 0 in the queries. Thanks for looking into this. You can install Symfonium and send me the trialId for a license. ---
**Author:** ![gravelld](http://support.symfonium.app/user_avatar/support.symfonium.app/gravelld/32/793_2.png) [@gravelld](http://support.symfonium.app/u/gravelld)\ **Post date:** [January 6, 2023, 4:48pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/15 "2023-01-06T16:48:34Z")
Sounds like this should work then. I will probably limit it just for Symfonium initially. Unfortunately my phone is probably too old as it’s not listed as compatible… I’ll maybe try installing it in the Android emulator or something. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [January 6, 2023, 5:12pm UTC](http://support.symfonium.app/t/problems-synching-with-astiga/1097/16 "2023-01-06T17:12:06Z")
Hum yes it’s Android 9 min for the advanced Equalizer ☹ It will work in emulator.