# Player skips to next song prior to track finishing **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [September 3, 2026, 3:09pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914 "2026-09-03T15:09:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![icebox500](http://support.symfonium.app/user_avatar/support.symfonium.app/icebox500/32/12068_2.png) [@icebox500](http://support.symfonium.app/u/icebox500)\ **Post date:** [September 3, 2026, 3:09pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/1 "2026-09-03T15:09:51Z")
### App version Beta ### Issue description I’m running 15.01 and had the same experience with 15.00. For no apparent pattern or reason, the player will jump to the next song prior to finishing the current. This happens seemingly randomly and only when playing from local server. I uploaded a log just recently after this had happened. The tracks are not bad. Skipping back manually I can finish/play the song. Other services do not have an issue with the track. I asked about this on Reddit and one other commenter said they had the same issue. It just did it while I was typing. Two logs submitted. ### Device type Phone ### Media provider Local device ### Steps to reproduce Open player Select album Play album Sit back and chill until the song skips. ### Additional information HiBy R4, Synology server, Eero WiFi, Sonos speakers. No changes to setup. ### I searched existing issues first on ### I understand that logs are mandatory on ### Log upload name / description icebox500 and icebox500 2 ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [September 3, 2026, 3:30pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/2 "2026-09-03T15:30:43Z")
Thanks. The log shows this is Plex playback to Sonos over UPnP with gapless enabled. At 10:08:40 Sonos reports the current track at 2:59 of 3:21; one second later it reports the queued next track. Symfonium sends no skip or `Next` command at that point—it only follows the track change reported by Sonos. Plex is transcoding these M4A files to MP3, so this appears to be an interaction between the queued Plex transcode and Sonos gapless playback. Please disable **UPnP: Gapless support** in that Sonos renderer’s settings and retry the same album. If it still occurs with gapless disabled, please upload that log together with the Plex server logs around the occurrence. Also, the media provider in this reproduction is Plex rather than Local device. ---
**Author:** ![icebox500](http://support.symfonium.app/user_avatar/support.symfonium.app/icebox500/32/12068_2.png) [@icebox500](http://support.symfonium.app/u/icebox500)\ **Post date:** [September 3, 2026, 3:48pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/3 "2026-09-03T15:48:08Z")
Thanks for the response. I will make those changes. My setup is streaming not local device and I described it as local server incorrectly. Local server with Plex. ---
**Author:** ![icebox500](http://support.symfonium.app/user_avatar/support.symfonium.app/icebox500/32/12068_2.png) [@icebox500](http://support.symfonium.app/u/icebox500)\ **Post date:** [September 3, 2026, 4:35pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/4 "2026-09-03T16:35:20Z")
Edit - I’m going to keep testing I’m not convinced it was the same thing. * * * * * * Please see logs “ib 4”. Was cool for a while but then I got another skip. Sent the log and then the player jumped back to the beginning of the track. Open to feedback or helping test. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [September 3, 2026, 5:36pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/5 "2026-09-03T17:36:57Z")
Check the servers when it occurs, the Sonos stop playback on it’s own while directly speaking with Plex. ---
**Author:** ![icebox500](http://support.symfonium.app/user_avatar/support.symfonium.app/icebox500/32/12068_2.png) [@icebox500](http://support.symfonium.app/u/icebox500)\ **Post date:** [September 3, 2026, 5:59pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/6 "2026-09-03T17:59:52Z")
I think this may have resolved it, Toriq. I’m curious what would have made it happen now and not previously? Was there a change in the app? Thanks for the quick support and solution. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [September 4, 2026, 1:48pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/7 "2026-09-04T13:48:24Z")
There’s changes on Plex side yes. Only Plex server side logs can tell exactly what happens. ---
**Author:** ![icebox500](http://support.symfonium.app/user_avatar/support.symfonium.app/icebox500/32/12068_2.png) [@icebox500](http://support.symfonium.app/u/icebox500)\ **Post date:** [September 4, 2026, 2:19pm UTC](http://support.symfonium.app/t/player-skips-to-next-song-prior-to-track-finishing/14914/8 "2026-09-04T14:19:34Z")
That makes sense, there was an urgent update recently. Likely same timing.