# Playback keeps stopping on Wear OS **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [November 19, 2024, 7:03am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929 "2024-11-19T07:03:50Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [November 21, 2024, 6:43am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/21 "2024-11-21T06:43:13Z")
The watch in debug mode and connected. ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [November 21, 2024, 12:01pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/22 "2024-11-21T12:01:12Z")
Okay, I’ll give it a shot in the morning and report back ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [November 22, 2024, 12:36am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/23 "2024-11-22T00:36:24Z")
Okay, I think I’ve manage to do the right thing - I’ve uploaded a logcat.txt that I gathered after reproducing the error. Let me know if it was what you needed. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [November 22, 2024, 7:53am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/24 "2024-11-22T07:53:17Z")
Ok so yes it’s a proper logcat so it’s good I can send you a debug APK. But do you have the exact time it happened so I can try to see more in those logs? I do not see anything obvious but maybe with exact time it will be easier to see. Still sick AF so the special APK will be for next week. ---
**Author:** ![omarvilla59](http://support.symfonium.app/letter_avatar_proxy/v4/letter/o/77aa72/32.png) [@omarvilla59](http://support.symfonium.app/u/omarvilla59)\ **Post date:** [November 22, 2024, 3:25pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/25 "2024-11-22T15:25:11Z")
For me it happens exactly 1 min into the song on every other song. Let me know when the APK is complete surely appreciated. Thank you for all that you do and get well soon. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [November 22, 2024, 4:22pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/26 "2024-11-22T16:22:03Z")
The APK won’t do anything more than adding logs, so you could and should already be trying to provide those logs 😉 ---
**Author:** ![omarvilla59](http://support.symfonium.app/letter_avatar_proxy/v4/letter/o/77aa72/32.png) [@omarvilla59](http://support.symfonium.app/u/omarvilla59)\ **Post date:** [December 19, 2024, 12:51pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/27 "2024-12-19T12:51:54Z")
Was this issue ever resolved on your end? ---
**Author:** ![omarvilla59](http://support.symfonium.app/letter_avatar_proxy/v4/letter/o/77aa72/32.png) [@omarvilla59](http://support.symfonium.app/u/omarvilla59)\ **Post date:** [December 19, 2024, 12:52pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/28 "2024-12-19T12:52:33Z")
Did you ever get this issue resolved? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 19, 2024, 1:05pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/29 "2024-12-19T13:05:32Z")
Did you ever provided the asked logs ? 😉 Google is waiting for a bug report containing the problem. [How to submit a bug in Android Wear - Wear OS by Google Community](https://support.google.com/wearos/thread/24110/how-to-submit-a-bug-in-android-wear?hl=en#:~:text=Reproduce%20the%20issue%20or%20error,in%20the%20dialog%20that%20follows). ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [December 19, 2024, 7:43pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/30 "2024-12-19T19:43:15Z")
I’ll try to get bug report when I get home this morning. Which version of the wear os app should I use (I think I remember seeing it updated from the play store recently)? Do I pretty much just do the same thing I did last time? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 19, 2024, 7:44pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/31 "2024-12-19T19:44:46Z")
The last one from PlayStore without enabling the disable offload. Bug report needs to be captured after the issue arise. ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [December 19, 2024, 9:31pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/32 "2024-12-19T21:31:07Z")
That bug report documentation is a bit confusing - do I reproduce the error then follow the steps to generate a wear os bug report and then follow the steps to generate a bug report from my android phone? Or is it reproduce the error, generate phone bug report, then wear os one? ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [December 19, 2024, 9:34pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/33 "2024-12-19T21:34:05Z")
It seems a bit outdated the article - just notice that the watch app on phone has a “take cross-device bug report” which would seem to generate both the necessary bug reports ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [December 19, 2024, 10:59pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/34 "2024-12-19T22:59:24Z")
I’ve got the bug report - should I just upload it the same way I uploaded the others? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 20, 2024, 6:32am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/35 "2024-12-20T06:32:00Z")
Yes upload to [https://upload.symfonium.app](https://upload.symfonium.app) And yes the bug reports needs to be taken just after the issue. Thanks. ---
**Author:** ![citadel](http://support.symfonium.app/letter_avatar_proxy/v4/letter/c/e99b99/32.png) [@citadel](http://support.symfonium.app/u/citadel)\ **Post date:** [December 20, 2024, 11:04am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/36 "2024-12-20T11:04:19Z")
Okay I’ve uploaded, hopefully I’ve done it right ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [December 20, 2024, 11:17am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/37 "2024-12-20T11:17:26Z")
Thanks, I’ve forwarded to Google they’ll tell. You can enable the disable offload option to return to the beta build state you had. ---
**Author:** ![omarvilla59](http://support.symfonium.app/letter_avatar_proxy/v4/letter/o/77aa72/32.png) [@omarvilla59](http://support.symfonium.app/u/omarvilla59)\ **Post date:** [February 3, 2025, 7:21pm UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/38 "2025-02-03T19:21:25Z")
Did you ever get the issue resolved regarding the payback stopping? ---
**Author:** ![omarvilla59](http://support.symfonium.app/letter_avatar_proxy/v4/letter/o/77aa72/32.png) [@omarvilla59](http://support.symfonium.app/u/omarvilla59)\ **Post date:** [November 5, 2025, 4:03am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/39 "2025-11-05T04:03:47Z")
My Pixel 3 powercycles every 3rd song. I uninstalled the app from my phone and watch and reinstalled it but still does the same thing. Thoughts? ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [November 5, 2025, 6:14am UTC](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929/40 "2025-11-05T06:14:43Z")
Always the same one …. Open a proper issue? [Previous page](http://support.symfonium.app/t/playback-keeps-stopping-on-wear-os/5929.md?page=1)