# Pixel 11 phone will still not play music connected to Schitt Magni amp, even with 15.1.0 update

**URL:** <http://support.symfonium.app/t/pixel-11-phone-will-still-not-play-music-connected-to-schitt-magni-amp-even-with-15-1-0-update/15258>\
**Category:** Support\
**Tags:** handled\
**Created:** [October 4, 2026, 6:33am UTC](http://support.symfonium.app/t/pixel-11-phone-will-still-not-play-music-connected-to-schitt-magni-amp-even-with-15-1-0-update/15258 "2026-10-04T06:33:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vin](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/a87d85/32.png) [@Vin](http://support.symfonium.app/u/Vin)\
**Post date:** [October 4, 2026, 6:33am UTC](http://support.symfonium.app/t/pixel-11-phone-will-still-not-play-music-connected-to-schitt-magni-amp-even-with-15-1-0-update/15258/1 "2026-10-04T06:33:29Z")

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### App version

Production

### Issue description

Hello,

Per previous support response, I have installed newest version, 15.1.0 , and am still unable to have my phone connect to the Schitt Magni amp. Music freezes at 0 seconds. Please see debug log.

### Device type

Phone

### Media provider

Local device

### Steps to reproduce

1. Installed 15.1.0 app version
2. Connected phone to Schitt Magni amp
3. Select and play several tracks from album

### Screenshots

 ![1547.png](http://support.symfonium.app/uploads/default/original/2X/0/073ffaa56f5a418e0cbad3fbe6923c14ca358bdd.png)

### I searched existing issues first

on

### I understand that logs are mandatory

on

### Log upload name / description

15.1.0 Magni

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<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [October 4, 2026, 7:00am UTC](http://support.symfonium.app/t/pixel-11-phone-will-still-not-play-music-connected-to-schitt-magni-amp-even-with-15-1-0-update/15258/2 "2026-10-04T07:00:37Z")

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Thank you for updating to [15.1.0](https://support.symfonium.app/t/15147). I found your new logs. They show the Magni opening successfully, nonzero audio data completing USB transfers, and playback advancing to about 7.6 seconds. That does not tell me whether you could hear anything.

Could you clarify whether the elapsed-time display stays at 0:00, or whether it advances but there is no sound?

To capture the remaining problem, please enable debug mode before connecting the Magni, connect it and play one track for at least 15 seconds without pausing or changing tracks. Then disable debug mode and upload the logs promptly using [this guide](https://docs.symfonium.app/faq/how-to-gather-logs-and-open-an-issue/). Please reply with your app version, upload description, reproduction time, and what the display and headphones did during that attempt. Thank you for your help.

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<div class="post-metadata">

**Author:** ![Vin](http://support.symfonium.app/letter_avatar_proxy/v4/letter/v/a87d85/32.png) [@Vin](http://support.symfonium.app/u/Vin)\
**Post date:** [October 4, 2026, 9:56pm UTC](http://support.symfonium.app/t/pixel-11-phone-will-still-not-play-music-connected-to-schitt-magni-amp-even-with-15-1-0-update/15258/3 "2026-10-04T21:56:31Z")

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Hello,

Thanks for your assistance.

The issue seems to now be resolved.

Thanks,

Vin.