Personal Mix returns "No playable media to play"

Support
1

App version

Production

Issue description

The Track Mix feature has stopped working from both:

  • Home page → Track Mix
  • Library → Tracks → Track Mix

Before it stopped working completely, Track Mix was repeatedly selecting the same single song. After I finished listening to that song, Track Mix stopped working entirely and now always shows:

No playable media
However:

  • Shuffle works correctly.
  • Album Personal Mix works correctly.
  • Hide media not available offline is disabled.

The attached debug log shows Personal Mix filtering the library down to zero tracks:

PersonalMix: Mix builder prepared: 123 → 0
PersonalMix: Mix generated: 1000 → 0
PlaybackController: No playable media to play

Device type

Phone

Media provider

Navidrome

Steps to reproduce

  1. Open Symfonium connected to a Navidrome/OpenSubsonic provider.
  2. Open Home → Track Mix (or Library → Tracks → Track Mix).
  3. Observe that Symfonium now displays “No playable media”

Screenshots

Screenshot_2026-08-25-22-45-10-96_5a95cb7a76adf25e43f1cd66aca96a7a.jpg
Screenshot_2026-08-25-22-45-10-96_5a95cb7a76adf25e43f1cd66aca96a7a.jpg1272×2772 967 KB
Screenshot_2026-08-25-22-45-28-86_5a95cb7a76adf25e43f1cd66aca96a7a.jpg
Screenshot_2026-08-25-22-45-28-86_5a95cb7a76adf25e43f1cd66aca96a7a.jpg1272×2772 478 KB

I searched existing issues first

on

I understand that logs are mandatory

on

Log upload name / description

2026-08-25_no-playable-media

2

It means they are filtered, either 1 or 2 star or skipped in the last 7 days.

3

Thanks, but I don’t have ratings on any tracks, so that shouldn’t apply.

And I for sure haven’t skipped all the songs in my list. Just before the No playable media to play, Track Mix only showed one single track, which I let play to completion, and right after that track finished, Track Mix went straight to no playable media. That progression makes me wonder if something is getting marked as skipped for whatever reason.

Is there a way to check which tracks currently have the skip flag or exclude_mix set, so I can confirm whether it’s really all 123 tracks? And is there any way to reset that state so I can test again from a clean slate?

4

3 dots on the tracks then the different menus.