# OneDrive authentication always returns 403 Forbidden on Android

**URL:** <http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779>\
**Category:** Support\
**Tags:** handled\
**Created:** [August 22, 2026, 12:44pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779 "2026-08-22T12:44:28Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Idro](http://support.symfonium.app/letter_avatar_proxy/v4/letter/i/3bc359/32.png) [@Idro](http://support.symfonium.app/u/Idro)\
**Post date:** [August 22, 2026, 12:44pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779/1 "2026-08-22T12:44:28Z")

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### App version

Production

### Issue description

Hi,

I’m trying to configure OneDrive as a media provider in Symfonium on Android, but I can’t complete the authentication.

The process is:

I open Symfonium and add OneDrive as a media provider.  
Symfonium redirects me to the Microsoft login page.  
I log in successfully with my Microsoft account.  
After authentication, I am redirected back to Symfonium.  
A small popup appears for a fraction of a second, then disappears.  
Symfonium then shows a 403 Forbidden error.

The error page says:

Server Error  
403  
Forbidden  
You do not have permission to access this document.

I have already tried:

Reinstalling Symfonium.  
Removing and adding the OneDrive provider again.  
Using Microsoft Edge for the authentication.  
Checking that the Microsoft login itself works correctly.  
Checking the OneDrive account and permissions.  
Trying the authentication process multiple times.  
Confirming that the OneDrive account and the Music folder are accessible normally from the OneDrive app/web interface.

The important point is that the error happens immediately after the Microsoft authentication and before Symfonium gives me the possibility to select the OneDrive folder. Therefore, it seems to be related to the OAuth callback/redirect rather than to the permissions of my Music folder.

I’m using Android 14.1.

Could you please help me determine what is causing the 403 during the OneDrive OAuth callback?

Since this is my first time setting up Symfonium, I don’t know where to find the logs yet. I can provide screenshots or any other information you need, and I would be happy to provide the logs if you let me know where I can find them.

Thanks!

### Device type

Phone

### Media provider

OneDrive

### Steps to reproduce

1. Open Symfonium on Android.
2. Go to the media providers settings.
3. Select **OneDrive** and choose to add a new OneDrive account.
4. Symfonium opens the Microsoft login page in the browser.
5. Sign in with my Microsoft account.
6. Complete the Microsoft authentication.
7. After authentication, Symfonium attempts to redirect back to the app.
8. A small popup appears briefly and immediately disappears.
9. The browser then displays a **403 Forbidden** error instead of successfully returning to Symfonium.
10. Symfonium does not complete the OneDrive provider setup.

### I searched existing issues first

on

### I understand that logs are mandatory

on

### Log upload name / description

Idro

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<div class="post-metadata">

**Author:** ![evilnick](http://support.symfonium.app/letter_avatar_proxy/v4/letter/e/eada6e/32.png) [@evilnick](http://support.symfonium.app/u/evilnick)\
**Post date:** [August 22, 2026, 1:22pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779/2 "2026-08-22T13:22:57Z")

</div>

> **[How to gather logs and open an issue](https://docs.symfonium.app/faq/how-to-gather-logs-and-open-an-issue/)**
>
> Capture useful Symfonium logs, document the problem clearly, and submit everything support needs to investigate it.

---

<div class="post-metadata">

**Author:** ![Idro](http://support.symfonium.app/letter_avatar_proxy/v4/letter/i/3bc359/32.png) [@Idro](http://support.symfonium.app/u/Idro)\
**Post date:** [August 22, 2026, 2:10pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779/3 "2026-08-22T14:10:14Z")

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I did it again with the same log name

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<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [August 22, 2026, 3:31pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779/4 "2026-08-22T15:31:48Z")

</div>

> **[Error 404 when trying to authenticate to a cloud provider](https://docs.symfonium.app/faq/error-404-when-trying-to-authenticate-to-a-cloud-provider/)**
>
> Fix cloud provider authentication callbacks that open a 404 page instead of returning to Symfonium.

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<div class="post-metadata">

**Author:** ![Idro](http://support.symfonium.app/letter_avatar_proxy/v4/letter/i/3bc359/32.png) [@Idro](http://support.symfonium.app/u/Idro)\
**Post date:** [August 22, 2026, 5:32pm UTC](http://support.symfonium.app/t/onedrive-authentication-always-returns-403-forbidden-on-android/14779/5 "2026-08-22T17:32:04Z")

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Thanks! I installed Firefox and it worked!