# No library contents shown, says "Loading" unusually long **URL:** \ **Category:** Support\ **Tags:** handled\ **Created:** [March 28, 2022, 4:03pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202 "2022-03-28T16:03:45Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 28, 2022, 4:03pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/1 "2022-03-28T16:03:45Z")
## Issue description: The home page first looks fine, but when I browse the library at some point it says “Loading” and does not show any contents anymore. That includes playlists and offline files. After some time everything I back to normal. In the logged example, it went relatively quick, although too long regarding the fact that nothing had changed. ## Logs: Sent via email 20220328\_175800 ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 28, 2022, 4:55pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/2 "2022-03-28T16:55:06Z")
The logs looks perfectly normal with nothing slow. Can you provide logs and a matching video so I can match things and try to figure more? ---
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 28, 2022, 5:04pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/3 "2022-03-28T17:04:53Z")
It does not always happen, I will leave debug logs on and try to start screen recording every time before using the app. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 28, 2022, 5:06pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/4 "2022-03-28T17:06:18Z")
So not present in the logs? 🙂 ---
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 28, 2022, 5:22pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/5 "2022-03-28T17:22:03Z")
In the logs I sent it was present. But I tried a second time now and it did not happen again. ---
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 29, 2022, 3:44pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/6 "2022-03-29T15:44:56Z")
This actually did not happen again, especially not since I have 0.9.9. I will observe further but for now consider this some hickup with the previous version and/or the sync state with my Kodi instance. ---
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 31, 2022, 10:29am UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/7 "2022-03-31T10:29:25Z")
I am not sure if it was really the same issue, but I just sent you logs and a screen video of something which looked similar. There is something generally wrong with the app now - I recorded logs for another issue before. The logs got very big (28 MB unzipped) and also were attached to the previous logs from a couple of days before. I was not able to use the “sent logs to support” function anymore. Now I deleted all previous logs, but the app is still in the stte shown in the video. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 31, 2022, 1:21pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/8 "2022-03-31T13:21:54Z")
Well unfortunately logs don’t show much ☹ You seem to be able to reach an invalid state, but it’s already too late to know why. Do you know exaclyt what you where doing before reaching this? ---
**Author:** ![splinter](http://support.symfonium.app/user_avatar/support.symfonium.app/splinter/32/10_2.png) [@splinter](http://support.symfonium.app/u/splinter)\ **Post date:** [March 31, 2022, 2:05pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/9 "2022-03-31T14:05:10Z")
Yes. I had triggered a sync with Kodi to log the offline cache buttons issue. I had enabled debug logs before. The sync started, then I moved to the download list and played around with the buttons. Then I disabled debug logs. Then I wanted to send debug logs, which did not work anymore already. I looked into “files managed by Symfonium” to see there was a 28 MB debug log which was not being zipped. I shared it (through the share function of the file, to Dropbox), and I guess then I went back to the library to see that it was in that “Loading” state. Then I re-enabled debug logs (turns out logs were simply attached to the same 28 MB debug.log file), and only then I started the screen recording. ---
**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\ **Post date:** [March 31, 2022, 2:29pm UTC](http://support.symfonium.app/t/no-library-contents-shown-says-loading-unusually-long/202/10 "2022-03-31T14:29:37Z")
Well I’ll add some random stuff around those in next release to have more logs in case it happens again.