# Music from audio files unable to be downloaded

**URL:** <http://support.symfonium.app/t/music-from-audio-files-unable-to-be-downloaded/14748>\
**Category:** Support\
**Tags:** handled\
**Created:** [August 19, 2026, 3:42am UTC](http://support.symfonium.app/t/music-from-audio-files-unable-to-be-downloaded/14748 "2026-08-19T03:42:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Turtlgirl2002](http://support.symfonium.app/letter_avatar_proxy/v4/letter/t/e56c9b/32.png) [@Turtlgirl2002](http://support.symfonium.app/u/Turtlgirl2002)\
**Post date:** [August 19, 2026, 3:42am UTC](http://support.symfonium.app/t/music-from-audio-files-unable-to-be-downloaded/14748/1 "2026-08-19T03:42:34Z")

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### App version

Production

### Issue description

I just downloaded symfonium, and I want to use it. But all my music is located in my Audio files, and that’s not showing up as an option when I’m trying to import music

### Device type

Phone

### Media provider

Local device

### Steps to reproduce

Audio files are in audio files and the files are unavailable for import

### I searched existing issues first

on

### I understand that logs are mandatory

on

### Log upload name / description

I don’t understand this question

---

<div class="post-metadata">

**Author:** ![Tolriq](http://support.symfonium.app/user_avatar/support.symfonium.app/tolriq/32/726_2.png) [@Tolriq](http://support.symfonium.app/u/Tolriq)\
**Post date:** [August 19, 2026, 6:13am UTC](http://support.symfonium.app/t/music-from-audio-files-unable-to-be-downloaded/14748/2 "2026-08-19T06:13:26Z")

</div>

Without screenshots or details there’s not much I can tell here.